Managing enterprise models and assets

concept australia Updated Sep 10, 2026 3 min read managing-eam-assets-models.md

Raw file servicenow.com

Create and manage your enterprise models and assets throughout their life cycle.

Overview of managing assets and models

Create and manage your enterprise models and assets by performing the following tasks.

Task	Role required	Resources
Create multi-component models and assets	sn_eam.enterprise_admin sn_eam.enterprise_asset_manager	Create a multi-component model Create a multi-component asset
Create enterprise models and assets	sn_eam.enterprise_admin sn_eam.enterprise_asset_manager	Create enterprise models Create enterprise assets
Create enterprise model components	sn_eam.enterprise_admin sn_eam.enterprise_asset_manager	Create enterprise model components
Create and import classification codes	sn_eam.enterprise_admin (for creating classification codes) sn_eam.enterprise_asset_manager (for importing classification codes)	Create a classification code Import classification codes
Add or clone calibration attributes to an enterprise model and asset	sn_eam.enterprise_admin sn_eam.enterprise_asset_manager	Add calibration attributes to an enterprise model Clone calibration attributes to an enterprise model Add calibration attributes to an enterprise asset Clone a calibration attribute to an enterprise asset
Create linear assets and linear asset types	sn_eam.enterprise_asset_manager	Create linear assets Create linear asset types
Create pallet assets	sn_eam.enterprise_asset_manager sn_eam.enterprise_asset_technician	Create pallet assets in the Enterprise Asset Workspace
Configure TCO for assets	sn_eam.enterprise_asset_manager	Total Cost of Ownership (TCO) for enterprise assets
Create asset onboarding process and multi-asset onboarding process.	sn_eam.enterprise_asset_manager	Create an asset onboarding process Create a multi-asset onboarding process
Track assets using Indoor maps	sn_eam.enterprise_admin sn_eam.enterprise_asset_manager	Track assets using indoor maps in the Enterprise Asset Workspace
Manage enterprise asset shipments	sn_eam.enterprise_admin	Managing enterprise asset shipments
Manage enterprise asset move orders	sn_eam.enterprise_asset_manager	Managing enterprise asset move orders
Manage risk scores	sn_eam.enterprise_admin	Managing risk in Enterprise Asset Management
Normalize enterprise models	sn_eam.enterprise_admin	Normalizing enterprise models
Manage incidents	itil	Managing incidents in Enterprise Asset Management
Create knowledge articles	sn_eam.enterprise_admin	Create a knowledge article for Enterprise Asset Management

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---
title: Managing enterprise models and assets
description: Create and manage your enterprise models and assets throughout their life cycle.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/managing-eam-assets-models.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Enterprise Asset Management, Asset Management]
---

# Managing enterprise models and assets

Create and manage your enterprise models and assets throughout their life cycle.

## Overview of managing assets and models

Create and manage your enterprise models and assets by performing the following tasks.

<table id="table_nt4_n3k_rcc"><thead><tr><th>

Task

</th><th>

Role required

</th><th>

Resources

</th></tr></thead><tbody><tr><td>

Create multi-component models and assets

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create a multi-component model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-multicomponent-model.md)
-   [Create a multi-component asset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-multicomponent-asset.md)

</td></tr><tr><td>

Create enterprise models and assets

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create enterprise models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-model-eam.md)
-   [Create enterprise assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-asset-eam.md)

</td></tr><tr><td>

Create enterprise model components

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

[Create enterprise model components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-model-components-eam.md)

</td></tr><tr><td>

Create and import classification codes

</td><td>

-   sn\_eam.enterprise\_admin \(for creating classification codes\)
-   sn\_eam.enterprise\_asset\_manager \(for importing classification codes\)

</td><td>

-   [Create a classification code](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-classification-codes.md)
-   [Import classification codes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/import-class-codes-eam.md)

</td></tr><tr><td>

Add or clone calibration attributes to an enterprise model and asset

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Add calibration attributes to an enterprise model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/add-calibration-attributes-enterprise-model.md)
-   [Clone calibration attributes to an enterprise model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/clone-calibration-attributes-enterprise-model.md)
-   [Add calibration attributes to an enterprise asset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/add-calibration-attributes-enterprise-asset.md)
-   [Clone a calibration attribute to an enterprise asset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/clone-calibration-attributes-enterprise-asset.md)

</td></tr><tr><td>

Create linear assets and linear asset types

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create linear assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-linear-asset.md)
-   [Create linear asset types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-linear-asset-types.md)

</td></tr><tr><td>

Create pallet assets

</td><td>

-   sn\_eam.enterprise\_asset\_manager
-   sn\_eam.enterprise\_asset\_technician

</td><td>

[Create pallet assets in the Enterprise Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-pallet-asset-eam.md)

</td></tr><tr><td>

Configure TCO for assets

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

[Total Cost of Ownership \(TCO\) for enterprise assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/confifure-eam-asset-tco.md)

</td></tr><tr><td>

Create asset onboarding process and multi-asset onboarding process.

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

-   [Create an asset onboarding process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-asset-onboarding-task-eam.md)
-   [Create a multi-asset onboarding process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-multi-asset-onboarding.md)

</td></tr><tr><td>

Track assets using Indoor maps

</td><td>

-   sn\_eam.enterprise\_admin
-   sn\_eam.enterprise\_asset\_manager

</td><td>

[Track assets using indoor maps in the Enterprise Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/track-enterprise-assets-indoor-maps.md)

</td></tr><tr><td>

Manage enterprise asset shipments

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Managing enterprise asset shipments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/manage-shipments-eam.md)

</td></tr><tr><td>

Manage enterprise asset move orders

</td><td>

sn\_eam.enterprise\_asset\_manager

</td><td>

[Managing enterprise asset move orders](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/managing-enterprise-asset-move-orders.md)

</td></tr><tr><td>

Manage risk scores

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Managing risk in Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/managing-eam-risk-scores.md)

</td></tr><tr><td>

Normalize enterprise models

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Normalizing enterprise models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/normalizing-enterprise-models.md)

</td></tr><tr><td>

Manage incidents

</td><td>

itil

</td><td>

[Managing incidents in Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/managing-eam-incidents.md)

</td></tr><tr><td>

Create knowledge articles

</td><td>

sn\_eam.enterprise\_admin

</td><td>

[Create a knowledge article for Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/create-eam-knowledge-article.md)

</td></tr></tbody>
</table>