Managing work for your enterprise assets

You can track and manage work for your enterprise assets and linear assets by using work orders and work order tasks. Supported asset actions for your work orders include asset deployment, swapping, removal, and calibration.

Source parts for an Enterprise Asset Management work order or work order task
If the enterprise asset that is associated with your work order or work order task is missing any required assets or parts, source them using a catalog request.
Complete and close the Confirm asset task for a serialized enterprise asset
If your work order is associated with a serialized enterprise asset, complete and close the Confirm asset task for that asset.
Complete and close the Pick Up task for an enterprise asset
Complete and close the Pick Up task for the enterprise asset that is associated with your assigned work order.
Complete and close a work order for an enterprise asset
Close an assigned work order by completing all work that is required for the associated enterprise asset.
Bulk closure of work order tasks
Close multiple work order tasks in one go.
Remediate an unsuccessful enterprise asset calibration
Remediate a failed enterprise asset calibration event by initiating a new work order and corresponding work order tasks for that event.

Parent Topic:Asset Management

title	Managing work for your enterprise assets
description	You can track and manage work for your enterprise assets and linear assets by using work orders and work order tasks. Supported asset actions for your work orders include asset deployment, swapping, removal, and calibration.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/managing-work-enterprise-assets.html
release	australia
product	Enterprise Asset Management
classification	enterprise-asset-management
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	1
breadcrumb	Manage work orders for your enterprise assetsEnterprise Asset ManagementAsset Management