Request repair of enterprise assets using Service Catalog

---
title: Request repair of enterprise assets using Service Catalog
description: Submit a Service Catalog request to repair enterprise assets that are defective or pending repair in your stockroom.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/repair-req-eam-assets-using-catalog.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Request repair of defective enterprise assets, Manage repair of defective assets in your stockroom in the Enterprise Asset Workspace, Create and manage enterprise asset inventory, Managing enterprise asset inventory and contracts, Enterprise Asset Management, Asset Management]
---

# Request repair of enterprise assets using Service Catalog

Submit a Service Catalog request to repair enterprise assets that are defective or pending repair in your stockroom.

## Before you begin

Role required: sn\_eam.enterprise\_asset\_manager or sn\_eam.enterprise\_asset\_technician.

## About this task

You can request repair of multiple defective enterprise assets in your stockroom using a single catalog request.

## Procedure

1.  Navigate to **All** > **Service catalog** > **Enterprise Asset Lifecycle** > **Asset Repair**.

2.  On the form, fill in the fields.

<table id="table_gmv_gsd_lbc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Due Date

</td><td>

Date by which you want the defective assets to be repaired.

</td></tr><tr><td>

Stockroom

</td><td>

Stockroom that has assets to be repaired.

</td></tr></tbody>
</table>3.  Select assets to be repaired.

    1.  Select the Edit Asset\(s\) icon \[Omitted image "icon-lock.png"\] Alt text:.

    2.  Select the assets from the list.

        You can add one or more assets to the request.

    3.  Select the Lock icon \[Omitted image "unlock-icon.png"\] Alt text:.

4.  Select **Submit**.


## Result

-   Your repair request is submitted successfully.
-   A repair order is created in the **Draft** stage.
-   Each asset in the repair order is associated with a repair order line that is in the **Troubleshoot** stage.

**Parent Topic:**[Request repair of defective enterprise assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/request-repair-defective-eam-assets.md)