Create configuration values for risk scores

task australia Updated Sep 10, 2026 1 min read risk-score-config.md

Use the Risk Score module to create configuration values for risk score bands.

Before you begin

Before creating configuration values for risk score, ensure that you have added and frozen configuration value for the two vectors: likelihood and impact in the Risk Likelihood and the Risk Impact modules, respectively.

Role required: sn_eam.enterprise_admin

Procedure

Navigate to Workspaces > Enterprise Asset Workspace.
From the Enterprise Asset Workspace, open the Admin center view.
From the navigation panel of the Admin center view, navigate to Risk configuration > Risk score.
Select New.
Fill in the form details.

Field	Description
Start	Start value of the risk score band.
End	End value of the risk score band. The value is automatically populated using the maximum likelihood and impact configuration values.
Label	Label of the risk score band.
Color	Color depicting a risk score band. Following are the values to choose from:- Green Yellow Orange Red

6. Select **Submit**.

Based on the other fields, the **Band name** field is automatically populated.

To add more risk score bands, repeat steps 2-4.

There should be a minimum of two score band records and a maximum of four.
Select Freeze after you have added the entire risk range.

To edit the records, select Unfreeze.

Parent Topic:Managing risk in Enterprise Asset Management

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---
title: Create configuration values for risk scores
description: Use the Risk Score module to create configuration values for risk score bands.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/risk-score-config.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring risk, Configure, Enterprise Asset Management, Asset Management]
---

# Create configuration values for risk scores

Use the Risk Score module to create configuration values for risk score bands.

## Before you begin

Before creating configuration values for risk score, ensure that you have added and frozen configuration value for the two vectors: likelihood and impact in the Risk Likelihood and the Risk Impact modules, respectively.

Role required: sn\_eam.enterprise\_admin

## Procedure

1.  Navigate to **Workspaces** &gt; **Enterprise Asset Workspace**.

2.  From the Enterprise Asset Workspace, open the Admin center view.

3.  From the navigation panel of the Admin center view, navigate to **Risk configuration** &gt; **Risk score**.

4.  Select **New**.

5.  Fill in the form details.

<table id="choicetable_or4_fxl_stb"><thead><tr><th align="left" id="d175393e107">

Field

</th><th align="left" id="d175393e110">

Description

</th></tr></thead><tbody><tr><td id="d175393e116">

**Start**

</td><td>

Start value of the risk score band.

</td></tr><tr><td id="d175393e125">

**End**

</td><td>

End value of the risk score band. The value is automatically populated using the maximum likelihood and impact configuration values.

</td></tr><tr><td id="d175393e134">

**Label**

</td><td>

Label of the risk score band.

</td></tr><tr><td id="d175393e143">

**Color**

</td><td>

Color depicting a risk score band. Following are the values to choose from:-   Green
-   Yellow
-   Orange
-   Red


</td></tr></tbody>
</table>6.  Select **Submit**.

    Based on the other fields, the **Band name** field is automatically populated.

7.  To add more risk score bands, repeat steps 2-4.

    There should be a minimum of two score band records and a maximum of four.

8.  Select **Freeze** after you have added the entire risk range.

    To edit the records, select **Unfreeze**.


**Parent Topic:**[Managing risk in Enterprise Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/managing-eam-risk-scores.md)