Test the integration profile for a third-party shipping carrier in the Enterprise Asset Workspace

---
title: Test the integration profile for a third-party shipping carrier in the Enterprise Asset Workspace
description: Test the integration profile for a third-party shipping carrier so that you can mitigate any connection issues that arise.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/test-shipping-carrier-integration-profile-eam.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring shipping, Configure, Enterprise Asset Management, Asset Management]
---

# Test the integration profile for a third-party shipping carrier in the Enterprise Asset Workspace

Test the integration profile for a third-party shipping carrier so that you can mitigate any connection issues that arise.

## Before you begin

Role required: sn\_eam.enterprise\_admin

## Procedure

1.  Navigate to **Workspaces** > **Enterprise Asset Workspace**.

2.  From the Enterprise Asset Workspace, open the Admin center view.

3.  From the navigation panel of the Admin center view, navigate to **Shipping** > **Carrier integration**.

4.  Select the integration profile that you want to test.

5.  Select **Test connection**.

    A message appears, indicating whether the connection was successful or not.

    **Note:** If the integration profile fails to connect three or more consecutive times, you can view and take action on the corresponding connection issues by using the Carrier integration failures important action in the Inventory view of the Enterprise Asset Workspace.


**Parent Topic:**[Managing enterprise asset shipments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/manage-shipments-eam.md)