View knowledge articles related to work order tasks in the Mobile Agent application

---
title: View knowledge articles related to work order tasks in the Mobile Agent application
description: View helpful and relevant knowledge articles attached to work order tasks in the Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/view-knowledge-articles-mobile-agent.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Manage an Enterprise Asset Management task using the Mobile Agent application, Managing enterprise assets and tasks using the Mobile Agent application, Enterprise Asset Management, Asset Management]
---

# View knowledge articles related to work order tasks in the Mobile Agent application

View helpful and relevant knowledge articles attached to work order tasks in the Mobile Agent application.

## Before you begin

Role required: wm\_agent

## Procedure

1.  From your mobile device, launch the Mobile Agent application.

2.  On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.

    The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.

3.  If the task you want is not displayed, tap **See all**.

4.  Filter or sort the task view.

    -   To filter your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text:, enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
    -   To sort your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text:, tap **Sort by**, and select the fields to sort your tasks.
5.  Tap the work order task for which you want to view the knowledge articles.

6.  Tap the **Related** tab.

7.  View relevant knowledge articles.

    -   To view a knowledge article related to the work order task, tap the article link in the **Attached Knowledge** section.
    -   To view knowledge articles related to the parts associated with the work order task, tap the article link in the **Parts Knowledge** section.
    The selected article is displayed.

    **Note:** You can provide feedback on a knowledge article by rating the article, marking the article as helpful or not helpful, or posting comments for the article.


**Parent Topic:**[Manage an Enterprise Asset Management task using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/work-order-mobile-agent-eam.md)

**Related topics**  


[View your tasks using the Mobile Agent application]()

[Assign a group task to yourself using the Mobile Agent application]()

[Start working on tasks using the Mobile Agent application]()

[Record time worked on a task using the Mobile Agent application]()

[Initiate a request to source parts for work order tasks using the Mobile Agent application]()

[Close a Pick Up Asset task using the Mobile Agent application]()

[Take action on an enterprise asset using the Mobile Agent application]()

[Close a work order for an enterprise asset using the Mobile Agent application]()

[Create a checklist for work order tasks using the Mobile Agent application]()

[Create work notes about the work order tasks using the Mobile Agent application]()

[Set enterprise assets to the shutdown state using the Mobile Agent application]()

[Start up enterprise assets after maintenance activities using the Mobile Agent application]()

[Move enterprise assets to maintenance state using the Mobile Agent application]()