Associate your catalog items with the Zero Touch request flow
task australia Updated Sep 10, 2026 1 min read associate-catalog-items-with-ztr.md
Set the flow of your catalog item to Zero Touch request flow for fulfilling all the requests for that catalog item through an external provider.
Before you begin
Role required: catalog_admin
Procedure
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Navigate to All > Service Catalog > Catalog Definitions > Maintain Items.
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Select the catalog item.
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On the Catalog form, select Zero touch request in the Flow field.
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Select Update.
What to do next
Create variables for the catalog item associated with the Zero Touch request flow.
38 lines · 1.5 KB
--- title: Associate your catalog items with the Zero Touch request flow description: Set the flow of your catalog item to Zero Touch request flow for fulfilling all the requests for that catalog item through an external provider. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/associate-catalog-items-with-ztr.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Manage Service Catalog items for the Zero Touch request flow, Configure Zero Touch request flow, Integrations and advanced configuration, Configure, Hardware Asset Management, IT Asset Management, Asset Management] --- # Associate your catalog items with the Zero Touch request flow Set the flow of your catalog item to Zero Touch request flow for fulfilling all the requests for that catalog item through an external provider. ## Before you begin Role required: catalog\_admin ## Procedure 1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Items**. 2. Select the catalog item. 3. On the Catalog form, select **Zero touch request** in the **Flow** field. 4. Select **Update**. ## What to do next [Create variables for the catalog item associated with the Zero Touch request flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/create-variables-for-items-consumer.md).
| title | Associate your catalog items with the Zero Touch request flow |
| description | Set the flow of your catalog item to Zero Touch request flow for fulfilling all the requests for that catalog item through an external provider. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/associate-catalog-items-with-ztr.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage Service Catalog items for the Zero Touch request flowConfigure Zero Touch request flowIntegrations and advanced configurationConfigureHardware Asset ManagementIT Asset ManagementAsset Management |