Cancel a repair order line in the Hardware Asset Workspace

---
title: Cancel a repair order line in the Hardware Asset Workspace
description: Cancel a repair order line that no longer needs to be fulfilled.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/cancel-repair-order-line-ham-ws.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Fulfill repair orders manually, Repair order fulfillment in the Hardware Asset Workspace, Manage repair of defective assets in your stockroom in the Hardware Asset Workspace, Repair and maintenance, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Cancel a repair order line in the Hardware Asset Workspace

Cancel a repair order line that no longer needs to be fulfilled.

## Before you begin

Role required: asset

## About this task

You can only cancel a repair order line that is not in the Completed stage.

## Procedure

1.  Navigate to **Workspaces** > **Hardware Asset Workspace** > **Inventory**.

2.  Select the **Repair orders** tab.

3.  Select a repair order that's in the Draft or In Progress stage.

4.  Select the **Repair order lines** tab.

5.  Select the repair order line that you want to cancel.

6.  Select **Cancel**.


## Result

-   The stage of the repair order line changes to Cancelled and the state changes to Closed Incomplete.
-   The state of the associated repair asset tasks that were open changes to Closed Incomplete.
-   The stage of the repair order changes to Cancelled only if there aren't any other repair order lines that are in the Troubleshoot, Repair, Evaluate, or Completed stage.

**Parent Topic:**[Fulfill repair orders in the Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/fulfill-ham-repair-orders-ws.md)

**Related topics**  


[View open repair orders for your stockroom in the Hardware Asset Workspace]()

[Troubleshoot assets requested for repair in the Hardware Asset Workspace]()

[Complete the repair asset task in the Hardware Asset Workspace]()

[Evaluate the repaired asset in the Hardware Asset Workspace]()

[Bulk close asset repair tasks in the Hardware Asset Workspace]()

[Cancel a repair order in the Hardware Asset Workspace]()