CMDB success advisor for HAM setup
Use the CMDB success advisor application to configure and manage the CMDB success advisor for Hardware Asset Management (HAM).
Plugins and dependencies
Review the CMDB success advisor application listing in the ServiceNow Store for information about dependencies, licensing or subscription requirements, and release compatibility.
Set up overview
-
Manage opt in HAM resource categories.
Opt in to Hardware Asset Management (HAM) license resource categories to make the corresponding model categories available for selection in CMDB success advisor for HAM.
-
Get started with CMDB success advisor setup for HAM.
Set up your HAM specific advisor dashboard by selecting model categories to define the HAM advisor scope.
-
Manage HAM advisor scope in CMDB success advisor.
After completing the initial setup, you can continue to improve your CMDB data quality by adjusting model category selection for your current HAM goals.
Related topics
---
title: CMDB success advisor for HAM setup
description: Use the CMDB success advisor application to configure and manage the CMDB success advisor for Hardware Asset Management \(HAM\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-config-settings.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use HAM advisor, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---
# CMDB success advisor for HAM setup
Use the CMDB success advisor application to configure and manage the CMDB success advisor for Hardware Asset Management \(HAM\).
## Plugins and dependencies
Review the [CMDB success advisor](https://store.servicenow.com/store/app/db28ec5b87bba254221e8409dabb355c) application listing in the ServiceNow Store for information about dependencies, licensing or subscription requirements, and release compatibility.
## Set up overview
1. [Manage opt in HAM resource categories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-opt-categories.md).
Opt in to Hardware Asset Management \(HAM\) license resource categories to make the corresponding model categories available for selection in CMDB success advisor for HAM.
2. [Get started with CMDB success advisor setup for HAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-get-started.md).
Set up your HAM specific advisor dashboard by selecting model categories to define the HAM advisor scope.
3. [Manage HAM advisor scope in CMDB success advisor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-optimize-dashboard.md).
After completing the initial setup, you can continue to improve your CMDB data quality by adjusting model category selection for your current HAM goals.
**Related topics**
[Configuring CMDB success advisor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/cmdb-sa-configuring.md)
[Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/ham-landing-page.md)
| title | CMDB success advisor for HAM setup |
| description | Use the CMDB success advisor application to configure and manage the CMDB success advisor for Hardware Asset Management \(HAM\). |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-config-settings.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use HAM advisorUseHardware Asset ManagementIT Asset ManagementAsset Management |