Complete the remediation task for asset attestation in the Hardware Asset Workspace

task australia Updated Sep 10, 2026 1 min read complete-attestation-remediation-ham.md

As an asset manager or inventory administrator, complete the open remediation task that was created when your employee denied ownership of the assigned serialized hardware asset.

Before you begin

Role required: asset or inventory_admin

Procedure

View the list of asset attestations.

UI option	Action
Inventory view	Navigate to Workspaces > Hardware Asset Workspace > Inventory. Select the Asset attestations tab.
Asset operations view	Navigate to Workspaces > Hardware Asset Workspace > Asset operations. From the Attestation list, select the Attestations.

2. Select the asset attestation record for which you want to complete the open asset remediation task.

Select the Remediation tasks tab.
Select the remediation task that's in the Open state.
In the Work notes field of the Asset Task Details form, provide comments related to the asset remediation task.
Select Close Task.

Result

The State of the asset changes from In use to Missing.
The Assigned to field on the asset record is empty.

Parent Topic:Audit your hardware assets by using Asset Attestation

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---
title: Complete the remediation task for asset attestation in the Hardware Asset Workspace
description: As an asset manager or inventory administrator, complete the open remediation task that was created when your employee denied ownership of the assigned serialized hardware asset.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/complete-attestation-remediation-ham.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Audit your hardware assets by using Asset Attestation, Attestation and conformance, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Complete the remediation task for asset attestation in the Hardware Asset Workspace

As an asset manager or inventory administrator, complete the open remediation task that was created when your employee denied ownership of the assigned serialized hardware asset.

## Before you begin

Role required: asset or inventory\_admin

## Procedure

1.  View the list of asset attestations.

<table id="choicetable_z4q_vfz_rfc"><thead><tr><th align="left" id="d338223e56">

UI option

</th><th align="left" id="d338223e59">

Action

</th></tr></thead><tbody><tr><td id="d338223e65">

**Inventory view**

</td><td>

1.  Navigate to **Workspaces** &gt; **Hardware Asset Workspace** &gt; **Inventory**.
2.  Select the **Asset attestations** tab.


</td></tr><tr><td id="d338223e98">

**Asset operations view**

</td><td>

1.  Navigate to **Workspaces** &gt; **Hardware Asset Workspace** &gt; **Asset operations**.
2.  From the Attestation list, select the **Attestations**.


</td></tr></tbody>
</table>2.  Select the asset attestation record for which you want to complete the open asset remediation task.

3.  Select the **Remediation tasks** tab.

4.  Select the remediation task that's in the Open state.

5.  In the **Work notes** field of the Asset Task Details form, provide comments related to the asset remediation task.

6.  Select **Close Task**.


## Result

-   The State of the asset changes from **In use** to **Missing**.
-   The **Assigned to** field on the asset record is empty.

**Parent Topic:**[Audit your hardware assets by using Asset Attestation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/audit-hardware-assets-attestation.md)