Close a hardware asset repair task using the Mobile Agent application

---
title: Close a hardware asset repair task using the Mobile Agent application
description: Complete an assigned hardware asset repair task and mark the task as closed using the Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/complete-repair-task-mobile-app-ham.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Manage hardware asset repair tasks using the Mobile Agent application, Manage hardware asset tasks using the Mobile Agent application, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Close a hardware asset repair task using the Mobile Agent application

Complete an assigned hardware asset repair task and mark the task as closed using the Mobile Agent application.

## Before you begin

Role required: asset

## About this task

You can close any task that belongs to the following task types:

-   Troubleshoot asset task
-   Repair asset task
-   Evaluate asset task

## Procedure

1.  From your mobile device, launch the Mobile Agent application.

2.  On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.

    The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.

3.  If the task you want to close isn't displayed, tap **See all**.

4.  Filter or sort the task view.

    -   To filter your tasks, tap the Filter icon \(\[Omitted image "filter-mobile-task-eam.png"\] Alt text: Filter icon\) and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
    -   To sort your tasks, tap the Filter icon \(\[Omitted image "filter-mobile-task-eam.png"\] Alt text: Filter icon\), tap **Sort by**, and select the fields to sort your tasks.
5.  Tap the repair task that you want to close.

6.  On the **Details** tab of the repair task, tap **Close** .

7.  On the Repair task input form screen, enter the result of your task.

<table id="choicetable_g14_wv2_yxb"><thead><tr><th align="left" id="d43571e168">

Task

</th><th align="left" id="d43571e171">

Action

</th></tr></thead><tbody><tr><td id="d43571e177">

**Troubleshoot asset**

</td><td>

In the **Troubleshoot result** field, select any of the following:-   **Repairable**
-   **Unrepairable**
-   **Redeployable**


</td></tr><tr><td id="d43571e203">

**Repair asset**

</td><td>

In the **Repair result** field, select any of the following: -   **Repaired**
-   **Unrepairable**
-   **Redeployable**


</td></tr><tr><td id="d43571e229">

**Evaluate asset**

</td><td>

In the **Evaluation result** field, select any of the following:-   **Redeployable**
-   **To be disposed**


</td></tr></tbody>
</table>8.  In the **Work notes** field, enter your closure comments.

9.  Tap **Done** and then tap **Submit**.


## Result

The state of the repair task changes to Closed Complete.

**Parent Topic:**[Manage hardware asset repair tasks using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/repair-orders-mobile-agent-ham.md)

**Related topics**  


[View your hardware asset repair tasks using the Mobile Agent application]()

[Start working on a hardware asset repair task using the Mobile Agent application]()

[Record time worked on a hardware asset repair task using the Mobile Agent application]()