Configuring ServiceNow Otto for Hardware Asset Management \(HAM\)

---
title: Configuring ServiceNow Otto for Hardware Asset Management \(HAM\)
description: Configure the ServiceNow Otto for Hardware Asset Management \(HAM\) application to use the agentic workflow capabilities for managing your hardware asset requests autonomously.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/configuring-now-assist-ham.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [AI Agents, Agentic AI]
breadcrumb: [Configure, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Configuring ServiceNow Otto for Hardware Asset Management \(HAM\)

Configure the ServiceNow Otto for Hardware Asset Management \(HAM\) application to use the agentic workflow capabilities for managing your hardware asset requests autonomously.

-   **[Install ServiceNow Otto for Hardware Asset Management \(HAM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/install-now-assist-ham.md)**  
If you have the admin role, you can install the ServiceNow Otto for Hardware Asset Management \(HAM\) application. ServiceNow Otto for HAM enables asset managers and procurement users to use the capabilities of agentic workflows in Hardware Asset Management.

**Parent Topic:**[Configuring Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/configuring-ham.md)