Create an Asset Donation Order
Create a service catalog request to donate the in-stock hardware and consumable assets in your organization to charity organizations.
Before you begin
Role required: none
Procedure
-
Navigate to All > Service Catalog > Asset Lifecycle.
The Asset Lifecycle category isn't on the Service Catalog page by default. To add this category, select the Add content icon ([Omitted image "add_content_icon.png"] Alt text: Add content icon.) beside the Search catalog bar and then select Asset Lifecycle.
Note: You require admin role to add a category to the Service Catalog.
-
On the Asset Lifecycle page, select Asset Donation Order.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Charity organization |
Name of the charity organization to which you want to donate your assets.You can filter the charity organization list based on Name, City, State/Province, Country, or Phone details. |
|
Description |
Name and quantity of the assets that you want to donate. For example, |
Your Asset Donation Order is successfully submitted.
- View the status of your Asset Donation Order by navigating to All > Self-Service > My Requests.
Parent Topic:Donate assets to charity organizations
Related topics
---
title: Create an Asset Donation Order
description: Create a service catalog request to donate the in-stock hardware and consumable assets in your organization to charity organizations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/create-asset-donation-order.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Donate assets to charity organizations, Asset lifecycle and disposal, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---
# Create an Asset Donation Order
Create a service catalog request to donate the in-stock hardware and consumable assets in your organization to charity organizations.
## Before you begin
Role required: none
## Procedure
1. Navigate to **All** > **Service Catalog** > **Asset Lifecycle**.
The Asset Lifecycle category isn't on the Service Catalog page by default. To add this category, select the Add content icon \(\[Omitted image "add\_content\_icon.png"\] Alt text: Add content icon.\) beside the Search catalog bar and then select **Asset Lifecycle**.
**Note:** You require admin role to add a category to the Service Catalog.
2. On the Asset Lifecycle page, select **Asset Donation Order**.
3. On the form, fill in the fields.
<table id="table_tmk_gds_hvb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Charity organization
</td><td>
Name of the charity organization to which you want to donate your assets.You can filter the charity organization list based on Name, City, State/Province, Country, or Phone details.
</td></tr><tr><td>
Description
</td><td>
Name and quantity of the assets that you want to donate. For example, `Request to donate two Dell PCs`.
</td></tr></tbody>
</table>4. Select **Submit**.
Your Asset Donation Order is successfully submitted.
5. View the status of your Asset Donation Order by navigating to **All** > **Self-Service** > **My Requests**.
**Parent Topic:**[Donate assets to charity organizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/donate-asset-to-charity-organizations.md)
**Related topics**
[Approve or reject an Asset Donation Order]()
[Process an Asset Donation Order]()
| title | Create an Asset Donation Order |
| description | Create a service catalog request to donate the in-stock hardware and consumable assets in your organization to charity organizations. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/create-asset-donation-order.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Donate assets to charity organizationsAsset lifecycle and disposalUseHardware Asset ManagementIT Asset ManagementAsset Management |