Create a labor rate card in Hardware Asset Workspace
Create a labor rate card to record the time worked on a task and associate a rate to the task.
Before you begin
Role required: asset_admin
Activate the ServiceNow® Cost Management (com.snc.cost_management) plugin. For more information, see Activate Cost Management.
Procedure
-
Navigate to Workspaces > Hardware Asset Workspace > Asset operations > TCO configuration > Labor rate card.
-
Select New.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Name |
Purpose of the rate card. |
|
Active |
Option to determine if the rate card is actively used. |
|
Hourly rate |
Identifies the hourly rate to be applied to task time worked entries when the worker meets the condition defined. |
|
Order |
Order in which the labor rate card applies to the same task.When more than one labor rate card applies to the same task, the one with the lowest order is used. |
|
Set conditions |
Filter to determine whether the Use time worked option applies to this rate card. For more information, see Create a task rate card in Hardware Asset Workspace.This field uses the Condition Count widget to preview what records would be returned by the conditions. |
Result
If you’re working on multiple HAM workflows including a labor rate card, the same value is used for all the time recorded tasks. But a labor rate card isn't included, the Default labor rate mentioned in the task rate card is used. For more information, see Create a task rate card in Hardware Asset Workspace.
Parent Topic:Configure the Total Cost of Ownership of assets
Related topics
--- title: Create a labor rate card in Hardware Asset Workspace description: Create a labor rate card to record the time worked on a task and associate a rate to the task. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/create-ham-labor-task.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Configure the Total Cost of Ownership of assets, Integrations and advanced configuration, Configure, Hardware Asset Management, IT Asset Management, Asset Management] --- # Create a labor rate card in Hardware Asset Workspace Create a labor rate card to record the time worked on a task and associate a rate to the task. ## Before you begin Role required: asset\_admin Activate the ServiceNow® Cost Management \(com.snc.cost\_management\) plugin. For more information, see [Activate Cost Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/t_ActivatingCostManagement.md). ## Procedure 1. Navigate to **Workspaces** > **Hardware Asset Workspace** > **Asset operations** > **TCO configuration** > **Labor rate card**. 2. Select **New**. 3. On the form, fill in the fields. <table id="table_pln_ql2_hzb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Purpose of the rate card. </td></tr><tr><td> Active </td><td> Option to determine if the rate card is actively used. </td></tr><tr><td> Hourly rate </td><td> Identifies the hourly rate to be applied to task time worked entries when the worker meets the condition defined. </td></tr><tr><td> Order </td><td> Order in which the labor rate card applies to the same task.When more than one labor rate card applies to the same task, the one with the lowest order is used. </td></tr><tr><td> Set conditions </td><td> Filter to determine whether the **Use time worked** option applies to this rate card. For more information, see [Create a task rate card in Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/create-ham-task-rate-card.md).This field uses the Condition Count widget to preview what records would be returned by the conditions. </td></tr></tbody> </table>4. Select **Save**. ## Result If you’re working on multiple HAM workflows including a labor rate card, the same value is used for all the time recorded tasks. But a labor rate card isn't included, the Default labor rate mentioned in the task rate card is used. For more information, see [Create a task rate card in Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/create-ham-task-rate-card.md). **Parent Topic:**[Configure the Total Cost of Ownership of assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/configure-ham-tco.md) **Related topics** [Asset Total Cost of Ownership for Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/asset-mgmt-tco.md) [Asset analytics view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/asset-analytics-view.md) [Asset operations view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/asset-operations-view.md)
| title | Create a labor rate card in Hardware Asset Workspace |
| description | Create a labor rate card to record the time worked on a task and associate a rate to the task. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/create-ham-labor-task.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Configure the Total Cost of Ownership of assetsIntegrations and advanced configurationConfigureHardware Asset ManagementIT Asset ManagementAsset Management |