Create an inbound asset order line

task australia Updated Sep 10, 2026 1 min read create-inbound-order-line.md
Raw file servicenow.com

Create an inbound asset order line for every asset in an inbound asset order.

Before you begin

Role required: sn_daas_ham.daas_asset_manager

About this task

For an inbound asset order line to be considered complete, the State field of all its tasks must be Closed Complete.

Procedure

  1. Navigate to Workspaces > Hardware Asset Workspace.

  2. Select the DaaS provider view.

  3. Select the Inbound asset orders tab.

  4. Select an inbound asset order number.

  5. Select the Inbound asset order lines tab.

  6. Select New.

  7. On the form, fill in the fields.

Field

Description

Number

Unique number for the inbound asset order line.

Inbound asset order

Unique number for the inbound asset order, which is associated with this order number line.

Model

Model of the asset as requested by the DaaS provider.

Quantity

Quantity of the asset.This field is automatically set to 1.

Stage

Status of the inbound asset order.This field is automatically set to Draft.

Assigned to

The individual responsible for working on the inbound asset order line.

Asset

Asset that is selected matching the model.This field automatically populates when you select an asset in the Asset selection task.

8. Select **Save**.

Result

  • An inbound asset order line with a unique number is created for the requested asset.
  • The Stage field is set to Selection.
  • The Asset tasks tab is created, displaying a unique asset task number with the task type as Asset selection task.

What to do next

Select a DaaS asset matching the model specified by the DaaS provider.

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