Create an inbound asset order line
Create an inbound asset order line for every asset in an inbound asset order.
Before you begin
Role required: sn_daas_ham.daas_asset_manager
- Install the Hardware Asset Management for DaaS application from ServiceNow Store.
- Install the Hardware Asset Management application from ServiceNow Store.
About this task
For an inbound asset order line to be considered complete, the State field of all its tasks must be Closed Complete.
Procedure
-
Navigate to Workspaces > Hardware Asset Workspace.
-
Select the DaaS provider view.
-
Select the Inbound asset orders tab.
-
Select an inbound asset order number.
-
Select the Inbound asset order lines tab.
-
Select New.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Number |
Unique number for the inbound asset order line. |
|
Inbound asset order |
Unique number for the inbound asset order, which is associated with this order number line. |
|
Model |
Model of the asset as requested by the DaaS provider. |
|
Quantity |
Quantity of the asset.This field is automatically set to |
|
Stage |
Status of the inbound asset order.This field is automatically set to |
|
Assigned to |
The individual responsible for working on the inbound asset order line. |
|
Asset |
Asset that is selected matching the model.This field automatically populates when you select an asset in the Asset selection task. |
Result
- An inbound asset order line with a unique number is created for the requested asset.
- The Stage field is set to
Selection. - The Asset tasks tab is created, displaying a unique asset task number with the task type as Asset selection task.
What to do next
Select a DaaS asset matching the model specified by the DaaS provider.
--- title: Create an inbound asset order line description: Create an inbound asset order line for every asset in an inbound asset order. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/create-inbound-order-line.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Managing inbound asset orders for DaaS assets, Device as a Service, Hardware Asset Management, IT Asset Management, Asset Management] --- # Create an inbound asset order line Create an inbound asset order line for every asset in an inbound asset order. ## Before you begin Role required: sn\_daas\_ham.daas\_asset\_manager - Install the Hardware Asset Management for DaaS application from [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). - Install the Hardware Asset Management application from [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). ## About this task For an inbound asset order line to be considered complete, the **State** field of all its tasks must be **Closed Complete**. ## Procedure 1. Navigate to **Workspaces** > **Hardware Asset Workspace**. 2. Select the **DaaS provider** view. 3. Select the **Inbound asset orders** tab. 4. Select an inbound asset order number. 5. Select the **Inbound asset order lines** tab. 6. Select **New**. 7. On the form, fill in the fields. <table id="table_pzr_t4s_2bc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Number </td><td> Unique number for the inbound asset order line. </td></tr><tr><td> Inbound asset order </td><td> Unique number for the inbound asset order, which is associated with this order number line. </td></tr><tr><td> Model </td><td> Model of the asset as requested by the DaaS provider. </td></tr><tr><td> Quantity </td><td> Quantity of the asset.This field is automatically set to `1`. </td></tr><tr><td> Stage </td><td> Status of the inbound asset order.This field is automatically set to `Draft`. </td></tr><tr><td> Assigned to </td><td> The individual responsible for working on the inbound asset order line. </td></tr><tr><td> Asset </td><td> Asset that is selected matching the model.This field automatically populates when you select an asset in the Asset selection task. </td></tr></tbody> </table>8. Select **Save**. ## Result - An inbound asset order line with a unique number is created for the requested asset. - The **Stage** field is set to `Selection`. - The **Asset tasks** tab is created, displaying a unique asset task number with the task type as **Asset selection task**. ## What to do next [Select a DaaS asset matching the model specified by the DaaS provider.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/select-daas-asset.md)
| title | Create an inbound asset order line |
| description | Create an inbound asset order line for every asset in an inbound asset order. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/create-inbound-order-line.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Managing inbound asset orders for DaaS assetsDevice as a ServiceHardware Asset ManagementIT Asset ManagementAsset Management |