Decision tables for Hardware Asset Management flows

reference australia Updated Sep 10, 2026 1 min read ham-decision-table.md

These readily available decision tables help you customize the flows in some of the Hardware Asset Management features.

Hardware Asset Management features	Decision tables
Hardware Asset Refresh	Hardware Asset Refresh Line Flow
Lease Contract Expiration	Lease Contract Expiration Flow
Leased Asset Buyout	Leased Asset Buyout Flow
Leased Asset Extension	Leased Asset Extension Flow
Leased Asset Return	Leased Asset Return Flow
Loaner Asset Request	Loaner Asset Request Flow
Source request from local stockroom	Asset Local Order SubflowNote: The Asset Local Order Subflow decision table is available with both Hardware Asset Management and Procurement plugins.
Reclamation	Asset Reclamation Flow
Hardware reclamation flow	Hardware Asset Reclamation Flow, Hardware Asset Reclamation Line Flow
RMA request	Asset RMA Flow
RMA on-site repair	Asset RMA On-site Flow
RMA off-site repair	Asset RMA Off-site Flow
Contract renewal request	Contract Renewal Flow
Contract renewal tasks	Contract Renewal Tasks Flow

**Parent Topic:**[Hardware Asset Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/reference-hardware-asset-management.md)

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---
title: Decision tables for Hardware Asset Management flows
description: These readily available decision tables help you customize the flows in some of the Hardware Asset Management features.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/ham-decision-table.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Decision tables for Hardware Asset Management flows

These readily available decision tables help you customize the flows in some of the Hardware Asset Management features.

<table id="table_mxj_zmr_f4b"><thead><tr><th>

Hardware Asset Management features

</th><th>

Decision tables

</th></tr></thead><tbody><tr><td>

Hardware Asset Refresh

</td><td>

Hardware Asset Refresh Line Flow

</td></tr><tr><td>

Lease Contract Expiration

</td><td>

Lease Contract Expiration Flow

</td></tr><tr><td>

Leased Asset Buyout

</td><td>

Leased Asset Buyout Flow

</td></tr><tr><td>

Leased Asset Extension

</td><td>

Leased Asset Extension Flow

</td></tr><tr><td>

Leased Asset Return

</td><td>

Leased Asset Return Flow

</td></tr><tr><td>

Loaner Asset Request

</td><td>

Loaner Asset Request Flow

</td></tr><tr><td>

Source request from local stockroom

</td><td>

Asset Local Order Subflow**Note:** The Asset Local Order Subflow decision table is available with both Hardware Asset Management and Procurement plugins.

</td></tr><tr><td>

Reclamation

</td><td>

Asset Reclamation Flow

</td></tr><tr><td>

Hardware reclamation flow

</td><td>

Hardware Asset Reclamation Flow, Hardware Asset Reclamation Line Flow

</td></tr><tr><td>

RMA request

</td><td>

Asset RMA Flow

</td></tr><tr><td>

RMA on-site repair

</td><td>

Asset RMA On-site Flow

</td></tr><tr><td>

RMA off-site repair

</td><td>

Asset RMA Off-site Flow

</td></tr><tr><td>

Contract renewal request

</td><td>

Contract Renewal Flow

</td></tr><tr><td>

Contract renewal tasks

</td><td>

Contract Renewal Tasks Flow

</td></tr></tbody>
</table>**Parent Topic:**[Hardware Asset Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/reference-hardware-asset-management.md)