Inventory and stockroom operations

Manage hardware asset inventory and stockroom operations, from receiving and storing assets to monitoring stock levels, conducting audits, and tracking asset location.

Perform these tasks as needed to manage day-to-day inventory and stockroom operations in HAM.

Task	Description
Receive assets in a stockroom	Receive incoming hardware assets into a stockroom and update asset records to reflect the new inventory.
Pick assets for deployment	Pick hardware assets from stockroom inventory to fulfill deployment requests and transfer orders.
Put away assets in a stockroom	Store returned or newly received hardware assets in designated stockroom locations and update inventory records.
Audit hardware asset inventory	Conduct a physical inventory audit to reconcile stockroom records with actual hardware asset counts.
View RFID information of assets	Locate your assets using the RFID.
Track asset location using indoor maps	Use indoor maps to view the physical location of hardware assets within a facility in near-real time.
Manage your inventory through pallet assets	Group hardware assets on pallets to streamline bulk receiving, storage, and transfer operations in your stockroom.
View stockroom details	Get an overview of your stockrooms.

Manage the receiving of assets at stockrooms in the Hardware Asset Workspace
Receive hardware and consumable assets at stockrooms from any workflow at a centralized location on the stockroom form in the Hardware Asset Workspace.
Manage picking hardware assets within your stockroom for Hardware Asset Management workflows
Enable the Asset pick task explicitly for your stockroom and provide granular location details of the asset to facilitate asset picking within your stockroom.
Manage asset put away using the Hardware Asset Workspace
Enable the Asset put away task explicitly for your stockroom to put away the assets from the receiving bay in the designated aisle-space. View the open Asset put away task and close it after specifying the aisle-space value to move the asset in the stockroom.
Audit hardware asset inventory
Perform scheduled or blind audits of stockrooms and other locations, such as offices or datacenters, to confirm accurate inventory information.
View RFID information of assets
View the Radio Frequency Identification (RFID) information of assets to manage and locate important assets easily.
Track asset location using indoor maps
Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within your campuses, buildings, floors, and places.
Manage your inventory through pallet assets
Manage your inventory effectively using pallet assets.
View stockroom details
View detailed information about the stockrooms where your hardware, consumables, bundles, pallets, loaner, enterprise, and other assets are located.

Parent Topic:Using Hardware Asset Management

Related topics

Procurement and fulfillment

Repair and maintenance

Asset lifecycle and disposal

Attestation and conformance

Reporting and performance

Employee self-service

Manage hardware asset tasks using the Mobile Agent application

Stockrooms

Stock rules

title	Inventory and stockroom operations
description	Manage hardware asset inventory and stockroom operations, from receiving and storing assets to monitoring stock levels, conducting audits, and tracking asset location.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/manage-your-stockrooms.html
release	australia
product	Hardware Asset Management
classification	hardware-asset-management
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	4
breadcrumb	UseHardware Asset ManagementIT Asset ManagementAsset Management