Opt in to model categories to track performance KPIs for hardware assets
task australia Updated Sep 10, 2026 1 min read opt-in-kpi-tracking-ham.md
Monitor the performance KPIs of hardware assets in your organization by enabling the KPI tracking for the models to which the assets belong.
Before you begin
Role required: admin
Procedure
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Navigate to Workspaces > Hardware Asset Workspace > Asset operations > KPI configuration.
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From the KPI configuration list, select KPI opt in.
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From the list of model categories, select the one for which you want to enable the KPI tracking.
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On the Asset performance tracking form, select the Track performance KPI check box.
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Select Save.
Result
Create an operational schedule for hardware assets.
Parent Topic:Configure settings to monitor asset key performance indicators (KPIs) in the Hardware Asset Workspace
42 lines · 1.9 KB
--- title: Opt in to model categories to track performance KPIs for hardware assets description: Monitor the performance KPIs of hardware assets in your organization by enabling the KPI tracking for the models to which the assets belong. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/opt-in-kpi-tracking-ham.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure asset performance KPI settings, Integrations and advanced configuration, Configure, Hardware Asset Management, IT Asset Management, Asset Management] --- # Opt in to model categories to track performance KPIs for hardware assets Monitor the performance KPIs of hardware assets in your organization by enabling the KPI tracking for the models to which the assets belong. ## Before you begin Role required: admin ## Procedure 1. Navigate to **Workspaces** > **Hardware Asset Workspace** > **Asset operations** > **KPI configuration**. 2. From the KPI configuration list, select **KPI opt in**. 3. From the list of model categories, select the one for which you want to enable the KPI tracking. 4. On the Asset performance tracking form, select the **Track performance KPI** check box. 5. Select **Save**. ## Result [Create an operational schedule for hardware assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/create-operational-schedule-ham.md). **Parent Topic:**[Configure settings to monitor asset key performance indicators \(KPIs\) in the Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/configure-kpi-settings-ham.md)
| title | Opt in to model categories to track performance KPIs for hardware assets |
| description | Monitor the performance KPIs of hardware assets in your organization by enabling the KPI tracking for the models to which the assets belong. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/opt-in-kpi-tracking-ham.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure asset performance KPI settingsIntegrations and advanced configurationConfigureHardware Asset ManagementIT Asset ManagementAsset Management |