Prepare the picked asset

task australia Updated Sep 10, 2026 2 min read prepare-daas-asset.md
Raw file servicenow.com

Prepare the picked asset by inspecting the checklist and also check for any defects by using the Asset prepare task.

Before you begin

Role required: sn_daas_ham.daas_asset_manager and inventory_user

Procedure

  1. Navigate to Workspaces > Hardware Asset Workspace.

  2. Select the DaaS provider view.

  3. Select the Inbound asset orders tab.

  4. Select an inbound asset order number.

  5. Select the Inbound asset order lines tab.

  6. Select an inbound asset order line number.

  7. Select the Asset tasks tab.

  8. Select the asset task number with the Task type as Asset prepare task.

  9. On the form, fill in the fields.

Field

Description

Number

Unique number for the Asset prepare task.

Asset order line

The inbound asset order line number associated with this task.

Due date

Estimated date of completing this task.

Stockroom

The designated stockroom where the asset is allocated.

Model

This field is automatically populated with the details of the model provided while creating an inbound asset order line. For more information, see Create an inbound asset order line.

Task name

Name of the current task.This field is automatically set to Prepare.

State

Status of the Asset prepare task.This field is automatically set to Open.

Assignment group

The assignment group for the individual who is responsible for working on the Asset prepare task.

Assigned to

The individual responsible for working on the Asset prepare task.

Asset

The asset that is selected in the Asset selection task. For more information, see Select an asset.

Short description

Brief description of the task.

Description

Detailed description of the task.

Work notes (Private)

Notes about the task that are visible to all users within your organization.

10. Select **Close Task**.

Result

  • After the Asset prepare task is completed and you refresh the list, another task is created displaying a unique asset task number with the task type as Asset ship task.
  • The State field of the Asset prepare task is set to Closed Complete.
  • The Stage field of the Inbound asset order line is set to Ship.

What to do next

Ship the prepared asset

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