Quick start tests for Hardware Asset Management

reference australia Updated Sep 10, 2026 1 min read quick-start-tests-ham.md
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Validate that Hardware Asset Management (HAM) still works after you make any configuration change such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

Hardware Asset Management quick start tests are available when you install the Hardware Asset Management (HAM) application from the ServiceNow Store.

Test

Description

Release version

HAM - Hardware Normalization

Validates the various normalization status values based on the normalized Manufacturer, Product, and Model.

Orlando

HAM - Hardware Asset Disposal work flow

Validates asset disposal work flow.

Paris

HAM - Automating Asset deploy workflow

Validates asset deployment work flow.

Paris

HAM - Automating Asset Swap workflow

Validates Asset Exchange/Swap work flow.Note: Requires demo data.

Paris

HAM - Standard Hardware Asset Request Flow

Validates the Standard Hardware Asset Request flow, which is a part of the Hardware Asset Management application.

Paris

HAM - Hardware Asset Refresh flow

Validates asset refresh workflow.

Quebec

HAM - Loaner Asset Allocation Flow

Validates loaner asset workflow.

Quebec

HAM - Lease Contract Asset Expiration

Validates leased contract asset expiration end to end workflow, performing return or extend of the assets covered in the lease contract.

Quebec

HAM - Asset RMA Flow

Validates the asset Return Merchandise Authorisation (RMA) workflow with Inventory User.

Rome

HAM - Asset RMA Flow (SP)

Validates the asset Return Merchandise Authorisation (RMA) workflow from Service Portal.

Rome

HAM - Loaner Asset Request Flow

Validates the Loaner asset allocation workflow with Inventory Admin user.

Rome

HAM - Contract Renewal Flow

Validates the Contract Renewal flow with Contract Manager user.

Tokyo

**Parent Topic:**[Hardware Asset Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/reference-hardware-asset-management.md)

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