Stockroom types

reference australia Updated Sep 10, 2026 1 min read r_StockroomTypes.md

Stockroom types are categories of stockrooms.

The stockroom type has two significant characteristics.

Priority: Order of stockrooms the parts should be sourced from. For example, if a personal stockroom (priority 2) contains the required part, the personal stockroom receives priority over the Central Stockroom (priority 7) because the part in the personal stockroom doesn’t require delivery.
Shipment Required: Informs the system if a transfer order must be created when the part is sourced from a stockroom of the given type. For example, a part in a personal stockroom doesn’t require shipment, so no transfer order is needed.

Value	Name	Priority	Shipment Required	Description	Comment
on_site	On Site	1	False	Stockroom at the customer site.	Close to the users and doesn’t require shipping.
field_agent	Field Agent	2	False	Virtual, personal stockroom linked with a field service agent (FSA) directly, used for delivery.	Used to indicate to the system that the part has been delivered and is with the FSA.
fsl	FSL	4	True	Forward Shipping Location.	Small stockrooms where the parts can typically be shipped via overnight delivery.
pudo	PUDO	5	True	Pick Up/Drop out location.	This type is sometimes called a by-box. Can be a postal box that can receive new and returned parts that are often near major customer sites.
stockroom	Warehouse	6	True		A regional stockroom.
central_stockroom	Central Warehouse	7	True		A central stockroom, usually a large facility from which most parts are shipped.

Parent Topic:Hardware Asset Management reference

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---
title: Stockroom types
description: Stockroom types are categories of stockrooms.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/r\_StockroomTypes.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Stockroom types

Stockroom types are categories of stockrooms.

The stockroom type has two significant characteristics.

-   **Priority**: Order of stockrooms the parts should be sourced from. For example, if a personal stockroom \(priority 2\) contains the required part, the personal stockroom receives priority over the Central Stockroom \(priority 7\) because the part in the personal stockroom doesn’t require delivery.
-   **Shipment Required**: Informs the system if a transfer order must be created when the part is sourced from a stockroom of the given type. For example, a part in a personal stockroom doesn’t require shipment, so no transfer order is needed.

|Value|Name|Priority|Shipment Required|Description|Comment|
|-----|----|--------|-----------------|-----------|-------|
|on\_site|On Site|1|False|Stockroom at the customer site.|Close to the users and doesn’t require shipping.|
|field\_agent|Field Agent|2|False|Virtual, personal stockroom linked with a field service agent \(FSA\) directly, used for delivery.|Used to indicate to the system that the part has been delivered and is with the FSA.|
|fsl|FSL|4|True|Forward Shipping Location.|Small stockrooms where the parts can typically be shipped via overnight delivery.|
|pudo|PUDO|5|True|Pick Up/Drop out location.|This type is sometimes called a by-box. Can be a postal box that can receive new and returned parts that are often near major customer sites.|
|stockroom|Warehouse|6|True| |A regional stockroom.|
|central\_stockroom|Central Warehouse|7|True| |A central stockroom, usually a large facility from which most parts are shipped.|

**Parent Topic:**[Hardware Asset Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/reference-hardware-asset-management.md)