Record time worked on a hardware asset repair task manually using the Mobile Agent application
Record time worked on a hardware asset repair task manually and provide any additional comments on the task using the Mobile Agent application.
Before you begin
Make sure you have indicated that you started working on the repair task by tapping Start work in the Details tab.
Role required: asset
Procedure
-
From your mobile device, launch the Mobile Agent application.
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On the navigation bar at the bottom of the screen, tap the My Tasks tab.
The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
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If the task for which you want to record time isn't displayed, tap See all.
-
Filter or sort the task view.
- To filter your tasks, tap the Filter icon ([Omitted image "filter-mobile-task-eam.png"] Alt text:) and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
- To sort your tasks, tap the Filter icon [Omitted image "filter-mobile-task-eam.png"] Alt text:, tap Sort by, and select the fields by which to sort your tasks.
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Tap the repair task record for which you want to record time.
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On the Details tab, tap Record time.
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On the Record time screen, specify the details of the task.
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Enter the time duration that you worked on the task in the Time worked (Hours) and Time worked (Minutes) fields.
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Provide any additional information in the Time worked comments field.
-
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Tap Done and then tap Submit.
Result
The Record time form is saved and the time card is added to the Time worked section of the Related tab.
Parent Topic:Record time worked on a hardware asset repair task using the Mobile Agent application
Related topics
Pause a hardware asset repair task using the Mobile Agent application
---
title: Record time worked on a hardware asset repair task manually using the Mobile Agent application
description: Record time worked on a hardware asset repair task manually and provide any additional comments on the task using the Mobile Agent application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/record-time-ham-repair-mobile-agent.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Record time spent on asset repair task, Manage hardware asset repair tasks using the Mobile Agent application, Manage hardware asset tasks using the Mobile Agent application, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---
# Record time worked on a hardware asset repair task manually using the Mobile Agent application
Record time worked on a hardware asset repair task manually and provide any additional comments on the task using the Mobile Agent application.
## Before you begin
Make sure you have indicated that you started working on the repair task by tapping **Start work** in the **Details** tab.
Role required: asset
## Procedure
1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.
The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
3. If the task for which you want to record time isn't displayed, tap **See all**.
4. Filter or sort the task view.
- To filter your tasks, tap the Filter icon \(\[Omitted image "filter-mobile-task-eam.png"\] Alt text:\) and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
- To sort your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text:, tap **Sort by**, and select the fields by which to sort your tasks.
5. Tap the repair task record for which you want to record time.
6. On the **Details** tab, tap **Record time**.
7. On the Record time screen, specify the details of the task.
1. Enter the time duration that you worked on the task in the **Time worked \(Hours\)** and **Time worked \(Minutes\)** fields.
2. Provide any additional information in the **Time worked comments** field.
8. Tap **Done** and then tap **Submit**.
## Result
The Record time form is saved and the time card is added to the Time worked section of the Related tab.
**Parent Topic:**[Record time worked on a hardware asset repair task using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/record-time-worked-mobile-agent-app-con.md)
**Related topics**
[Pause a hardware asset repair task using the Mobile Agent application]()
| title | Record time worked on a hardware asset repair task manually using the Mobile Agent application |
| description | Record time worked on a hardware asset repair task manually and provide any additional comments on the task using the Mobile Agent application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/record-time-ham-repair-mobile-agent.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Record time spent on asset repair taskManage hardware asset repair tasks using the Mobile Agent applicationManage hardware asset tasks using the Mobile Agent applicationUseHardware Asset ManagementIT Asset ManagementAsset Management |