Record time worked on a repair task automatically in the Hardware Asset Workspace

---
title: Record time worked on a repair task automatically in the Hardware Asset Workspace
description: Record the time that you took to complete a repair task without taking any break until you completed the task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/record-total-repair-time-ham-ws.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Record time worked on asset repair tasks in the Hardware Asset Workspace, Manage repair of defective assets in your stockroom in the Hardware Asset Workspace, Repair and maintenance, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Record time worked on a repair task automatically in the Hardware Asset Workspace

Record the time that you took to complete a repair task without taking any break until you completed the task.

## Before you begin

Role required: asset

## About this task

You can record the time worked for Troubleshoot asset, Repair asset, and Evaluate asset tasks that are in the Open state.

## Procedure

1.  Navigate to **Workspaces** > **Hardware Asset Workspace** > **Inventory**.

2.  Select the **Repair orders** tab.

3.  Select the repair order that you’re working on.

4.  Select the **Repair order lines** tab.

5.  Select the repair order line that you’re working on.

6.  Select the **Repair asset tasks** tab.

7.  Select the asset repair task for which you want to record the time worked.

8.  Indicate that you started work on the task by selecting **Start Work**.

    The **Start Work** option changes to **Start Timer** and **Record Time** automatically.

9.  Select **Start Timer**.

10. After you have completed working on the task, on the Details form, select the task result.

    -   If you have completed a Troubleshoot asset task, then select any of the following results in the **Troubleshoot result** field:
        -   **Repairable**
        -   **Unrepairable**
        -   **Redeployable**
    -   If you have completed a Repair asset task, then select any of the following results in the **Repair result** field:
        -   **Repaired**
        -   **Unrepairable**
        -   **Redeployable**
    -   If you have completed an Evaluate asset task, then select any of the following results in the **Evaluation result** field:
        -   **Redeployable**
        -   **To be disposed**
11. Enter notes related to the task in the **Work notes** field.

12. Select **Close Task**.


## Result

The actual time you worked on the task completion is automatically calculated. An entry for the time worked is created in the Time Worked tab of the asset repair task.

**Parent Topic:**[Record time worked on asset repair tasks in the Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/record-repair-time-ham-ws.md)

**Related topics**  


[Record time worked on a repair task manually in the Hardware Asset Workspace]()

[Pause a repair task in the Hardware Asset Workspace]()