Request repair of hardware assets using Service Catalog

---
title: Request repair of hardware assets using Service Catalog
description: Submit a Service Catalog request to repair hardware assets that are defective or pending repair in your stockroom.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/repair-req-ham-assets-using-catalog.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Repair of defective assets, Manage repair of defective assets in your stockroom in the Hardware Asset Workspace, Repair and maintenance, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Request repair of hardware assets using Service Catalog

Submit a Service Catalog request to repair hardware assets that are defective or pending repair in your stockroom.

## Before you begin

Role required: asset

## About this task

You can request repair of multiple defective hardware assets in your stockroom using a single catalog request.

## Procedure

1.  Navigate to **All** > **Service catalog** > **Asset Lifecycle** > **Asset Repair**.

2.  On the form, fill in the fields.

<table id="table_gmv_gsd_lbc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Due Date

</td><td>

Date by which you want the defective assets to be repaired.

</td></tr><tr><td>

Stockroom

</td><td>

Stockroom that has assets to be repaired.

</td></tr></tbody>
</table>3.  Select assets to be repaired.

    1.  Select the Edit Asset\(s\) icon \(\[Omitted image "icon-lock.png"\] Alt text: Edit asset icon\).

    2.  Select the assets from the list.

        You can add one or more assets to the request.

    3.  Select the Lock icon \[Omitted image "unlock-icon.png"\] Alt text:.

4.  Select **Submit**.


## Result

-   Your repair request is submitted successfully.
-   A repair order is created in the **Draft** stage.
-   Each asset in the repair order is associated with a repair order line that is in the **Troubleshoot** stage.

**Parent Topic:**[Request repair of defective hardware assets in your stockroom](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/request-repair-defective-ham-assets.md)