Request and receive assets using the Zero Touch request flow
concept australia Updated Sep 10, 2026 1 min read request-receive-assets-ztr.md
Request standard hardware assets through the Service Catalog and acknowledge receipt of assets fulfilled by an external provider.
- Request a hardware asset through the Zero Touch request flow
Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog. - Acknowledge receipt of an asset received through the Zero Touch request flow
As an employee, acknowledge receipt of the new asset that you received through the Zero Touch request flow on a mobile device.
Parent Topic:Employee self-service
Related topics
Request and receive assets using the Zero Touch Refresh flow
Acknowledge receipt of assets on the Employee Center portal
Confirming the assigned serialized hardware assets
Raise issue related to your asset on the Employee Center portal
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--- title: Request and receive assets using the Zero Touch request flow description: Request standard hardware assets through the Service Catalog and acknowledge receipt of assets fulfilled by an external provider. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/request-receive-assets-ztr.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Employee self-service, Use, Hardware Asset Management, IT Asset Management, Asset Management] --- # Request and receive assets using the Zero Touch request flow Request standard hardware assets through the Service Catalog and acknowledge receipt of assets fulfilled by an external provider. - **[Request a hardware asset through the Zero Touch request flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/request-hardware-assets-ztr-catalog.md)** Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog. - **[Acknowledge receipt of an asset received through the Zero Touch request flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/acknowledge-ztr-asset-on-mobile.md)** As an employee, acknowledge receipt of the new asset that you received through the Zero Touch request flow on a mobile device. **Parent Topic:**[Employee self-service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/employee-self-sevice-ham.md) **Related topics** [Request and receive assets using the Zero Touch Refresh flow]() [Request a loaner asset]() [Acknowledge receipt of assets on the Employee Center portal]() [Confirming the assigned serialized hardware assets]() [Raise issue related to your asset on the Employee Center portal]()
| title | Request and receive assets using the Zero Touch request flow |
| description | Request standard hardware assets through the Service Catalog and acknowledge receipt of assets fulfilled by an external provider. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/request-receive-assets-ztr.html |
| release | australia |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Employee self-serviceUseHardware Asset ManagementIT Asset ManagementAsset Management |