Benchmarks For Strategic Portfolio Management

The ServiceNow SPM Benchmarks application provides you with an insight into the industry averages of your peers. Use your key performance indicators (KPIs) to compare your performance with global benchmarks, which contributes to improved performance for your organization.

Reference information to provide additional details about SPM Benchmarks such as the fields, user roles, and scheduled job information.

The SPM Benchmarks application provides you with an overall understanding of your performance compared to your peers.

Based on your requirement, you can choose the key performance indicators (KPIs) that you want to use in the SPM Benchmarks application.

Several types of components are installed with activation of the SPM Benchmarks plugin, including tables, user roles, and scheduled jobs.

Learn about the process required to set up SPM Benchmarks to view the comparative understandings on your key performance indicators (KPIs).

Opt in to SPM Benchmarks to participate in SPM Benchmarks data collection for Strategic Portfolio Management KPIs.

The SPM Benchmarks application provides clear visibility into your key performance indicators (KPIs) and trends, providing comparative insights relative to the industry averages of your peers. It enables you to gain deeper insights by comparing your performance with your peers based on industry, size, or region.

As an admin, you can install the SPM Benchmarks application (sn_spm_bm) from the ServiceNow Store.If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.

View and change the key performance indicators (KPIs) formula according to your requirement and analysis criteria.

View and learn about the SPM Benchmarks dashboard features.

The Strategic Portfolio Management KPIs are performance analytic indicators that collect the usage count data. Strategic, Alignment, and Execution KPIs are available by default in the SPM Benchmarks application.

You can customize the KPI information you would want to see in your SPM Benchmarks dashboard.