Components installed with Collaborative Work Management
Several types of components are installed with activation of the Collaborative Work Management application, including tables and user roles.
Roles installed
|
Role title [name] |
Description |
Contains roles |
|---|---|---|
|
CWM user [sn_cwm.cwm_user] |
The basic role required to access the CWM workspace. |
spm_agile_common_user |
|
CWM admin [sn_cwm.cwm_admin] |
Admin role to modify and update any system properties for functionality across CWM. |
sn_cwm.cwm_user |
|
Docs admin [sn_docs.docs_admin] |
Admin role to modify and update any system properties for functionality in Docs. |
None |
|
Team member read [sn_stm.team_member_read] |
Allows users to view project tasks and demand tasks, and add comments to them. |
|
|
Team member read-write [sn_stm.team_member_read_write] |
Allows users to view and edit project tasks and demand tasks. |
sn_stm.team_member_read |
|
CWM AI user [sn_cwm_ai.cwm_ai_user] |
Enables users to use the generative AI skills that are available with the ServiceNow Otto for CWM application. |
sn_cwm.cwm_user |
|
Table |
Description |
|---|---|
|
CWM Automation [sn_cwm_automation] |
Stores data of automation conditions for Boards. |
|
CWM Board [sn_cwm_board] |
Contains all tasks, views, and column configuration. |
|
CWM Column Choice [sn_cwm_col_choice] |
Stores data for choices and labels created for custom columns. |
|
CWM Column Usage [sn_cwm_columns_usage] |
Stores usage of custom columns and its type. |
|
CWM Content Tree Preference [sn_cwm_content_tree_preference] |
Stores user preference of left navigation menu in the expanded or collapsed state. |
|
CWM Document [sn_cwm_doc] |
Stores the information of all Docs created within CWM. |
|
CWM Document page [sn_cwm_doc_page] |
Stores the information of pages and subpages created for a Doc within CWM. |
|
CWM Document relationship [sn_cwm_doc_m2m] |
Stores relation between Docs and Doc pages |
|
CWM Import Configuration [sn_cwm_import_config] |
Stores the configuration of tasks imported into My Work. |
|
CWM Menu Item [sn_cwm_menu_item] |
Stores the content hierarchy for Boards, Docs, and folders within a Space. |
|
CWM Notification Digest [sn_cwm_notification_digest] |
Stores information of notifications sent to CWM users. |
|
CWM Permission [sn_cwm_permission] |
Stores different level of permissions for the users and groups for the Spaces. |
|
CWM Space [sn_cwm_space] |
Stores information of all CWM Spaces. |
|
CWM Space Access Request[sn_cwm_space_access_request] |
Stores the list of users who requested access to the Space. |
|
CWM Sprint[sn_cwm_sprint] |
Stores information of sprints created in CWM. |
|
CWM Task[sn_cwm_task] |
Stores tasks data. |
|
CWM Task Relationship[sn_cwm_m2m] |
Stores information of the relationships for the CWM tasks such as prerequisites, dependencies, and related tasks. |
|
CWM Template [sn_cwm_template] |
Stores information of Board and Doc templates within CWM workspace. |
|
CWM Template Board Metadata [sn_cwm_template_board_metadata] |
Stores metadata of CWM Board templates such as work types, automations, and others. |
|
CWM Template Board Views [sn_cwm_template_board_view] |
Stores information of views within Board templates. |
|
CWM Template Column Choice [sn_cwm_template_column_choice] |
Stores information of column choices within Board templates. |
|
CWM Template Custom Column Label [sn_cwm_template_custom_column_label] |
Stores information of custom column labels within Board templates. |
|
CWM Template Document Page [sn_cwm_template_doc_page] |
Stores information of pages within Doc templates. |
|
CWM Template Task [sn_cwm_template_task] |
Stores information of tasks within Board templates. |
|
CWM User Preference sn_cwm_user_preference |
Stores user preferences such as last selected Board, Agile preferences, and others. |
|
CWM View Preferences [sn_cwm_view_preference] |
Stores information of view preferences for Boards. |
|
CWM Views sn_cwm_view |
Stores information of all Board views within CWM. |
|
CWM Work Type[sn_cwm_work_type] |
Stores work types for task allowed within a Space. |
|
MyWork Table Mapping [sn_cwm_mywork_table_mapping] |
Stores information of tasks shown in My Work such as dates, states, and assigned users. |
--- title: Components installed with Collaborative Work Management description: Several types of components are installed with activation of the Collaborative Work Management application, including tables and user roles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/collaborative-work-management/components-installed-with-cwm.html release: australia product: Collaborative Work Management classification: collaborative-work-management topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Reference, Collaborative Work Management, Strategic Portfolio Management] --- # Components installed with Collaborative Work Management Several types of components are installed with activation of the Collaborative Work Management application, including tables and user roles. ## Roles installed <table id="table_hrv_zbd_b1c"><thead><tr><th> Role title \[name\] </th><th> Description </th><th> Contains roles </th></tr></thead><tbody><tr><td> CWM user \[sn\_cwm.cwm\_user\] </td><td> The basic role required to access the CWM workspace. </td><td> spm\_agile\_common\_user </td></tr><tr><td> CWM admin \[sn\_cwm.cwm\_admin\] </td><td> Admin role to modify and update any system properties for functionality across CWM. </td><td> sn\_cwm.cwm\_user </td></tr><tr><td> Docs admin \[sn\_docs.docs\_admin\] </td><td> Admin role to modify and update any system properties for functionality in Docs. </td><td> None </td></tr><tr><td> Team member read \[sn\_stm.team\_member\_read\] </td><td> Allows users to view project tasks and demand tasks, and add comments to them. </td><td> - sn\_cwm.cwm\_user - timecard\_user </td></tr><tr><td> Team member read-write \[sn\_stm.team\_member\_read\_write\] </td><td> Allows users to view and edit project tasks and demand tasks. </td><td> sn\_stm.team\_member\_read </td></tr><tr><td> CWM AI user \[sn\_cwm\_ai.cwm\_ai\_user\] </td><td> Enables users to use the generative AI skills that are available with the ServiceNow Otto for CWM application. </td><td> sn\_cwm.cwm\_user </td></tr></tbody> </table>## Tables installed <table id="table_lrv_zbd_b1c"><thead><tr><th> Table </th><th> Description </th></tr></thead><tbody><tr><td> CWM Automation \[sn\_cwm\_automation\] </td><td> Stores data of automation conditions for Boards. </td></tr><tr><td> CWM Board \[sn\_cwm\_board\] </td><td> Contains all tasks, views, and column configuration. </td></tr><tr><td> CWM Column Choice \[sn\_cwm\_col\_choice\] </td><td> Stores data for choices and labels created for custom columns. </td></tr><tr><td> CWM Column Usage \[sn\_cwm\_columns\_usage\] </td><td> Stores usage of custom columns and its type. </td></tr><tr><td> CWM Content Tree Preference \[sn\_cwm\_content\_tree\_preference\] </td><td> Stores user preference of left navigation menu in the expanded or collapsed state. </td></tr><tr><td> CWM Document \[sn\_cwm\_doc\] </td><td> Stores the information of all Docs created within CWM. </td></tr><tr><td> CWM Document page \[sn\_cwm\_doc\_page\] </td><td> Stores the information of pages and subpages created for a Doc within CWM. </td></tr><tr><td> CWM Document relationship \[sn\_cwm\_doc\_m2m\] </td><td> Stores relation between Docs and Doc pages </td></tr><tr><td> CWM Import Configuration \[sn\_cwm\_import\_config\] </td><td> Stores the configuration of tasks imported into My Work. </td></tr><tr><td> CWM Menu Item \[sn\_cwm\_menu\_item\] </td><td> Stores the content hierarchy for Boards, Docs, and folders within a Space. </td></tr><tr><td> CWM Notification Digest \[sn\_cwm\_notification\_digest\] </td><td> Stores information of notifications sent to CWM users. </td></tr><tr><td> CWM Permission \[sn\_cwm\_permission\] </td><td> Stores different level of permissions for the users and groups for the Spaces. </td></tr><tr><td> CWM Space \[sn\_cwm\_space\] </td><td> Stores information of all CWM Spaces. </td></tr><tr><td> CWM Space Access Request\[sn\_cwm\_space\_access\_request\] </td><td> Stores the list of users who requested access to the Space. </td></tr><tr><td> CWM Sprint\[sn\_cwm\_sprint\] </td><td> Stores information of sprints created in CWM. </td></tr><tr><td> CWM Task\[sn\_cwm\_task\] </td><td> Stores tasks data. </td></tr><tr><td> CWM Task Relationship\[sn\_cwm\_m2m\] </td><td> Stores information of the relationships for the CWM tasks such as prerequisites, dependencies, and related tasks. </td></tr><tr><td> CWM Template \[sn\_cwm\_template\] </td><td> Stores information of Board and Doc templates within CWM workspace. </td></tr><tr><td> CWM Template Board Metadata \[sn\_cwm\_template\_board\_metadata\] </td><td> Stores metadata of CWM Board templates such as work types, automations, and others. </td></tr><tr><td> CWM Template Board Views \[sn\_cwm\_template\_board\_view\] </td><td> Stores information of views within Board templates. </td></tr><tr><td> CWM Template Column Choice \[sn\_cwm\_template\_column\_choice\] </td><td> Stores information of column choices within Board templates. </td></tr><tr><td> CWM Template Custom Column Label \[sn\_cwm\_template\_custom\_column\_label\] </td><td> Stores information of custom column labels within Board templates. </td></tr><tr><td> CWM Template Document Page \[sn\_cwm\_template\_doc\_page\] </td><td> Stores information of pages within Doc templates. </td></tr><tr><td> CWM Template Task \[sn\_cwm\_template\_task\] </td><td> Stores information of tasks within Board templates. </td></tr><tr><td> CWM User Preference sn\_cwm\_user\_preference </td><td> Stores user preferences such as last selected Board, Agile preferences, and others. </td></tr><tr><td> CWM View Preferences \[sn\_cwm\_view\_preference\] </td><td> Stores information of view preferences for Boards. </td></tr><tr><td> CWM Views sn\_cwm\_view </td><td> Stores information of all Board views within CWM. </td></tr><tr><td> CWM Work Type\[sn\_cwm\_work\_type\] </td><td> Stores work types for task allowed within a Space. </td></tr><tr><td> MyWork Table Mapping \[sn\_cwm\_mywork\_table\_mapping\] </td><td> Stores information of tasks shown in My Work such as dates, states, and assigned users. </td></tr></tbody> </table>**Parent Topic:**[Collaborative Work Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/reference-cwm.md)
| title | Components installed with Collaborative Work Management |
| description | Several types of components are installed with activation of the Collaborative Work Management application, including tables and user roles. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/collaborative-work-management/components-installed-with-cwm.html |
| release | australia |
| product | Collaborative Work Management |
| classification | collaborative-work-management |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | ReferenceCollaborative Work ManagementStrategic Portfolio Management |