Create a dashboard for a CWM Board in Collaborative Work Management

task australia Updated Sep 10, 2026 1 min read creating-dashboards-in-cwm.md
Raw file servicenow.com

Create a dashboard for a CWM Board to visualize work data using predefined or custom widgets. Track progress and spot issues without reviewing individual tasks or stories.

Before you begin

A board is created. For more information, see Create a Board in CWM.

Role required: sn_cwm.cwm_user

About this task

  • All dashboards are shared with everyone who has access to the Board.
  • Space owners and editors can create dashboards.
  • Space viewers can only view existing dashboards.

Procedure

  1. Navigate to Workspaces > Collaborative Work Management.

  2. From a Space, select a Board to add the dashboard to.

  3. Select the Dashboard tab.

  4. Select New dashboard.

    [Omitted image "cwm-new-dashboard.png"] Alt text: The New dashboard option is available on the dashboard header.

  5. Enter a name for the dashboard.

  6. Select Create.

Result

The dashboard opens in an empty state with the Add widgets option.

[Omitted image "cwm-dashboard-empty-state.png"] Alt text: The empty state of a dashboard.

What to do next

Add predefined or custom widgets to your dashboard. For more information, see Add widgets to a dashboard in Collaborative Work Management.

Parent Topic:Monitor and track work using dashboards in CWM Boards

Keywords TODO
Search documentation
Search document titles and file paths on the australia branch