Skill inputs for ServiceNow Otto for Collaborative Work Management \(CWM\) \(CWM\)

reference australia Updated Sep 10, 2026 1 min read skill-inputs-now-assist-for-cwm.md
Raw file servicenow.com

Learn about the inputs of each skill of ServiceNow Otto for CWM. By configuring inputs for a skill, you can determine how and when a skill is used within the CWM workspace.

Acceptance criteria generation skill inputs

The Acceptance criteria generation skill includes the inputs that identify the fields that are used as context to generate acceptance criteria for a story. The following table provides more details on the input data.

Input

Description

Table

Story [rm_story]This value can't be changed.

Fields

Short description, DescriptionYou can choose to add more fields to serve as context to generate acceptance criteria.

Acceptance criteria template

A default template is provided. You can choose to modify the existing template or define a new template based on your team's requirements.

Reference stories

Tag a story as a reference when it contains ideal acceptance criteria. These tagged stories serve as examples for Now Assist, giving it additional context to generate well-structured acceptance criteria for new stories.

**Parent Topic:**[Collaborative Work Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/reference-cwm.md)

Related topics

Configure ServiceNow Otto for Collaborative Work Management (CWM) (CWM)

Search documentation
Search document titles and file paths on the australia branch