Add a condition to a CI rate card

task australia Updated Sep 10, 2026 1 min read t_AddAConditionToACIRateCard.md
Raw file servicenow.com

If you're adding a condition to a CI rate card, use the Update CI List related link to create the relationship between the configuration item or items and the rate card.

Before you begin

Role required: financial_mgmt_admin

Procedure

  1. Navigate to All > Cost > Costs > CI Rate Cards.

  2. Select a rate card.

  3. Select Define condition.

  4. Create the Condition.

  5. Right-click the header bar and select Save.

  6. In Related Links, select Update CI List.

    [Omitted image "UpdateCIList.png"] Alt text: Update CI List

  7. Select one of the choices.

    • Replace: removes any existing items that do not match the condition and adds all remaining items from the condition results.

    • Merge: keeps existing items and adds all remaining items from the condition results.

  8. Select Return to rate card.

Parent Topic:CI rate cards

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