Create a business unit strategy

task australia Updated Sep 10, 2026 1 min read create-a-business-unit-strategy.md
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Business units are segments of an enterprise that are in charge of certain operations such as Finance, HR, IT. Each of these business units can have a strategy that aligns with the enterprise or with another business unit.

Before you begin

Role required: user_admin, business_planner

Note:

Starting with the Brazil release, Business Planner plugin and Business Planner role are being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Procedure

  1. Navigate to All > Business Planner > Business Unit Strategy.

    You can also navigate to Organization > Business Unit Strategy.

  2. Click New or open a record.

  3. Fill in the form fields.

    Field Description
    Title A short title describing the business unit strategy.
    Number System assigned business unit number.
    Assigned To Person to whom the business unit strategy is assigned to.
    From Date Date from which the business unit strategy is valid.
    To Date Date until which the business unit strategy remains valid.
    Business Unit The business unit for which the strategy is being created.
    Strategy Strategic objectives of the organization that the business unit strategy complies to.
    Type Select a type of organization strategy that this strategy aligns to.
    Active Enable the check box to make the business unit strategy active.
    Description Short description about the business unit strategy.
  4. Click Submit.

What to do next

View the strategic objectives that you’ve created in the business planning portal. The records of business planning strategic objectives give you a clear visibility of the status, to whom they’re assigned to, the period of validity, and their type.

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