Add actions for a demand

---
title: Add actions for a demand
description: Add actions that are required for resolving an issue or risk for a demand. You can also convert a risk, issue, or decision to an action based on your analysis and plan for resolution of a risk or issue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/demand-management/add-actions-for-demand.html
release: australia
product: Demand Management
classification: demand-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [RIDAC \(Risk, Issue, Decision, Action, and Request Changes\) records, Use, Demand Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Add actions for a demand

Add actions that are required for resolving an issue or risk for a demand. You can also convert a risk, issue, or decision to an action based on your analysis and plan for resolution of a risk or issue.

## Before you begin

Role required: it\_demand\_manager

## About this task

After analyzing the risks and issues and taking a decision on how to manage those risks and issues, add an action for resolving the risk or issue.

## Procedure

1.  Navigate to **All** > **Demand** > **Demands** > **All**.

2.  Select the demand to which you want to add an action.

3.  From the Actions related list, select **New**.

4.  On the Action form, fill in the fields.

    For a description of the field names, see [Action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/action-form.md).

5.  If the action requires approval from other stakeholders, request approval with a due date using the **Approval** and **Due date** fields.

6.  Select **Submit**.


## What to do next

-   Convert an action to a request change and close the action. For more information, see [Convert one RIDAC record to another for a demand](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/convert-ridac-for-demand.md).
-   Associate the action with your existing risk, issue, and decision records so you can track dependencies and recognize trends for the future. For more information, see [Associate existing RIDAC records for a demand](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/reassociate-ridac-demand.md).

**Parent Topic:**[RIDACs records for a demand](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/ridac-entries-for-demand.md)