Reset a demand to Draft state

task australia Updated Sep 10, 2026 2 min read reset-demand-to-draft-state.md
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A demand can be moved back to the Draft state, if necessary.

Before you begin

Role required: it_demand_manager

About this task

A demand can be reset to Draft from the Completed, Approved, Screening, or Submitted states. This option is unavailable after an artifact such as a project or enhancement is created, or if the demand is in the Qualified state.

Procedure

  1. Navigate to All > Demand > Demands > All.

  2. Open the required demand form.

  3. Select Reset to Draft.

    A confirmation message appears if there are:

    • Active assessments pending with stakeholders, or
    • Resource assignments are created for the demand
  4. Select the check box to replan the allocated resource plans that have no actual hours reported.

  5. Select OK.

Result

  • The demand is moved to the Draft state.
  • All the score values in Assessment Data tab are reset to default.
  • All active assessments for the demand are canceled. New assessments are triggered when the demand moves to the Screening state and if the Assessment Required field on the demand form is set to true.

Parent Topic:Use Demand Management

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