Configure a custom Risk rank and Risk value

task australia Updated Sep 10, 2026 1 min read risk-value-lookup.md

Configure custom risk rank and value scores (such as High-Medium, Medium-Low, or Absolute-Low) to rate the impact and probability factors for a risk.

Before you begin

Role required: pps_admin

About this task

Use the Risk Value Lookup module to set up the risk rank and risk value for a specific combination of risk impact and probability. The system uses these values to determine the degree of risk (Absolute, High, Medium, Low) based on the impact and probability factors of a risk.

The value in the Probability field is multiplied by the value of the Impact field to generate the values for the Risk rank and corresponding Risk value in the Risk form.

By default, you can use the following impact, value, and probability scores for a risk to create a risk rank and risk value score:

Absolute
Low
Medium or Moderate
High

For example, a risk might have high probability and medium impact but you might want to consider it as an overall low risk for the demand. In that case, you would configure the Risk Value Matcher form with the following values:

Impact = 2 Medium
Risk Rank Color = Green
Probability = High
Probability Number = 1
Risk Value = 3 Low

The following image illustrates a Risk form.[Omitted image "risk-value-form-color.png"] Alt text: Risk rank and risk value in the Risk form

Procedure

Navigate to All > Project Administration > Settings > Risk Value Lookup.
Select New.
On the risk value matcher form, fill in the fields.

For a description of the field names, see Risk value matcher form.
Select Submit.

Parent Topic:Add risks for a demand

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---
title: Configure a custom Risk rank and Risk value
description: Configure custom risk rank and value scores \(such as High-Medium, Medium-Low, or Absolute-Low\) to rate the impact and probability factors for a risk.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/demand-management/risk-value-lookup.html
release: australia
product: Demand Management
classification: demand-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Add risks for a demand, RIDAC \(Risk, Issue, Decision, Action, and Request Changes\) records, Use, Demand Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Configure a custom Risk rank and Risk value

Configure custom risk rank and value scores \(such as High-Medium, Medium-Low, or Absolute-Low\) to rate the impact and probability factors for a risk.

## Before you begin

Role required: pps\_admin

## About this task

Use the Risk Value Lookup module to set up the risk rank and risk value for a specific combination of risk impact and probability. The system uses these values to determine the degree of risk \(Absolute, High, Medium, Low\) based on the impact and probability factors of a risk.

The value in the **Probability** field is multiplied by the value of the **Impact** field to generate the values for the **Risk rank** and corresponding **Risk value** in the Risk form.

By default, you can use the following impact, value, and probability scores for a risk to create a risk rank and risk value score:

- Absolute
- Low
- Medium or Moderate
- High

- Impact = 2 Medium
- Risk Rank Color = Green
- Probability = High
- Probability Number = 1
- Risk Value = 3 Low

The following image illustrates a Risk form.\[Omitted image "risk-value-form-color.png"\] Alt text: Risk rank and risk value in the Risk form

## Procedure

1. Navigate to **All** &gt; **Project Administration** &gt; **Settings** &gt; **Risk Value Lookup**.

2. Select **New**.

3. On the risk value matcher form, fill in the fields.

For a description of the field names, see [Risk value matcher form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/risk-value-matcher-form.md).

4. Select **Submit**.

**Parent Topic:**[Add risks for a demand](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/add-risks-for-demand.md)