Connect an EAP team with CWM

task australia Updated Sep 10, 2026 1 min read connect-an-eap-team-with-cwm.md

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Establish a connection to CWM by setting your EAP team's Agile tool to Collaborative Work Management.

Before you begin

Ensure that Application Scope of your ServiceNow instance is set to Strategic Planning.

Role required: sn_apw_advanced.eap_admin

Procedure

Navigate to Workspaces > Strategic Planning Workspace.
From the Settings menu, select Enterprise Agile Planning > Agile structure.
Select an EAP team that you want to connect with CWM.
Set the Team agile tool field to Collaborative Work Management.

[Omitted image "eap-connect-cwm.png"] Alt text: Setting Team Agile tool to Collaborative Work Management for an EAP Team.
Select Save.

Result

Collaborative Work Management is displayed underneath this team in EAP.

[Omitted image "eap-cwm-connection.png"] Alt text: EAP team connected to Collaborative Work Management.
A Space and Board are created for this team in Collaborative Work Management.

[Omitted image "eap-cwm-space-board.png"] Alt text: EAP team's Space and Board in CWM.
The Backlog, Hierarchy, Planning board, and Docs tabs remain available for this team in EAP, but the Start Sprint and Complete Sprint options are no longer available there. Start and complete sprints from the Collaborative Work Management Board instead.
On the team page in EAP, select Go to CWM to open the team's board. The team shows the label Connected to CWM in the Agile structure.

Important: Connecting a team to CWM is permanent. After the space and board are created, the Team agile tool and CWM board fields are read-only. You can't delete the linked board, its space, or the sprints created from EAP iterations.

What to do next

Navigate to Workspaces > Collaborative Work Management to start managing this team's work. To learn more, see Managing work using Boards in CWM and Sprint planning in CWM.

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---
title: Connect an EAP team with CWM
description: Establish a connection to CWM by setting your EAP team's Agile tool to Collaborative Work Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/enterprise-agile-planning/connect-an-eap-team-with-cwm.html
release: australia
product: Enterprise Agile Planning
classification: enterprise-agile-planning
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Connect with CWM, Enterprise Agile Planning, Strategic Planning, Strategic Portfolio Management]
---

# Connect an EAP team with CWM

Establish a connection to CWM by setting your EAP team's Agile tool to Collaborative Work Management.

## Before you begin

Ensure that **Application Scope** of your ServiceNow instance is set to **Strategic Planning**.

Role required: sn\_apw\_advanced.eap\_admin

## Procedure

1. Navigate to **Workspaces** &gt; **Strategic Planning Workspace**.

2. From the **Settings** menu, select **Enterprise Agile Planning** &gt; **Agile structure**.

3. Select an EAP team that you want to connect with CWM.

4. Set the **Team agile tool** field to **Collaborative Work Management**.

\[Omitted image "eap-connect-cwm.png"\] Alt text: Setting Team Agile tool to Collaborative Work Management for an EAP Team.

5. Select **Save**.

## Result

- Collaborative Work Management is displayed underneath this team in EAP.

\[Omitted image "eap-cwm-connection.png"\] Alt text: EAP team connected to Collaborative Work Management.

- A Space and Board are created for this team in Collaborative Work Management.

\[Omitted image "eap-cwm-space-board.png"\] Alt text: EAP team's Space and Board in CWM.

- The Backlog, Hierarchy, Planning board, and Docs tabs remain available for this team in EAP, but the **Start Sprint** and **Complete Sprint** options are no longer available there. Start and complete sprints from the Collaborative Work Management Board instead.
- On the team page in EAP, select **Go to CWM** to open the team's board. The team shows the label **Connected to CWM** in the Agile structure.

**Important:** Connecting a team to CWM is permanent. After the space and board are created, the **Team agile tool** and **CWM board** fields are read-only. You can't delete the linked board, its space, or the sprints created from EAP iterations.

## What to do next

Navigate to **Workspaces** &gt; **Collaborative Work Management** to start managing this team's work. To learn more, see [Managing work using Boards in CWM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/cwm-boards.md) and [Sprint planning in CWM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/agile-sprint-planning-in-cwm.md).