Exploring Enterprise Agile Planning

concept australia Updated Sep 10, 2026 3 min read exploring-eap.md
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Learn more about Enterprise Agile Planning (EAP) and review the benefits it can provide for your organization.

Enterprise Agile Planning benefits

Scrum leaders, product owners, portfolio managers, solution train engineers, and Agile release train engineers can enhance their Agile framework using the following EAP features:

Benefit

Feature

Manage backlog and prioritize work.

Backlog

Create and plan activities such as creating PIs and Sprints, assigning work to teams, and scheduling this work into team-level iterations.

Backlog

Manage dependencies across teams and Agile release trains (ARTs).

Planning Board

Track activities and visualize progress.

Backlog

Collaborate real-time and asynchronously to discuss resolutions for blockers.

Backlog

Manage work and track progress efficiently for Kanban teams that don't operate in a regular cadence.

Backlog and Planning Board for Kanban-type teams

Get a unified, end-to-end view of your entire work item hierarchy from strategic epics down to individual stories. This way, every team member can instantly see how their work connects to broader organizational work, without navigating multiple screens or running reports.

Work item hierarchy for EAP teams

Flexibly configure team and work hierarchies.

Agile configurations in EAP

Store and manage all kinds of documentation for Agile teams and their work items from a centralized location.

Collaborate using Docs in EAP

Gain insights into the page content by summarizing it or improve content quality by refining it using ServiceNow Otto.

Summarize and refine Docs content in EAP using ServiceNow for SPM

Save time and reduce manual effort by automatically generate stories for work items using ServiceNow Otto.

Generate stories for epics and features using ServiceNow Otto for SPM

Define goals at the iteration level or the team level iterations. Teams then align with the business value and gain greater visibility into the work they contribute toward organizational objectives.

Iteration goals and work item goals in EAP

Analyze team progress, performance, and keep track of key metrics using preconfigured dashboards with data visualizations.

EAP Dashboards

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