WIP limits in EAP
Set a work in progress (WIP) limit on a state or substate so that a team sees when a Planning board lane holds more work than planned.
A team that starts more work than it can finish ends up with many items that are partly done. Those items wait in lanes, and the team can't easily tell where its work is stuck.
A WIP limit sets the maximum number of stories for one lane of a team. A lane is a story state or one of the substates of the team. When a lane reaches or passes its limit, the lane header on the Planning board shows it, so the team can act before more work piles up.
WIP limits on the Planning board
The header of each lane shows the number of stories in the lane. When the lane has a limit, the header also shows the limit, for example 1/1.
- A lane without a limit shows only the number of stories.
- A lane that reaches its limit has an amber header.
- A lane that has more stories than its limit has a red header and an exclamation icon. Point to the icon to see a message such as
WIP limit exceeded: 2 items, limit 1.
[Omitted image "eap-planning-board-substates-wip-limits.png"] Alt text: Planning board with the Design Ready lane over its limit, shown red with an exclamation icon, and the Code review lane at its limit, shown amber.
Configuring WIP limits
A scrum master sets WIP limits for a team on the Kanban WIP limits tab of the Team Settings page. Each lane of a team can have one limit. Each team sets its own limits, so a change doesn't affect other teams. For more information, see Set WIP limits for Kanban lanes in EAP.
To set limits on steps within a state, create substates first. For more information, see Substates in EAP.
--- title: WIP limits in EAP description: Set a work in progress \(WIP\) limit on a state or substate so that a team sees when a Planning board lane holds more work than planned. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/enterprise-agile-planning/wip-limits-in-eap.html release: australia product: Enterprise Agile Planning classification: enterprise-agile-planning topic_type: concept last_updated: "2026-11-02" reading_time_minutes: 1 keywords: [WIP limits, Kanban lanes, Planning board] breadcrumb: [Explore, Enterprise Agile Planning, Strategic Planning, Strategic Portfolio Management] --- # WIP limits in EAP Set a work in progress \(WIP\) limit on a state or substate so that a team sees when a Planning board lane holds more work than planned. A team that starts more work than it can finish ends up with many items that are partly done. Those items wait in lanes, and the team can't easily tell where its work is stuck. A WIP limit sets the maximum number of stories for one lane of a team. A lane is a story state or one of the substates of the team. When a lane reaches or passes its limit, the lane header on the Planning board shows it, so the team can act before more work piles up. ## WIP limits on the Planning board The header of each lane shows the number of stories in the lane. When the lane has a limit, the header also shows the limit, for example `1/1`. - A lane without a limit shows only the number of stories. - A lane that reaches its limit has an amber header. - A lane that has more stories than its limit has a red header and an exclamation icon. Point to the icon to see a message such as `WIP limit exceeded: 2 items, limit 1`. \[Omitted image "eap-planning-board-substates-wip-limits.png"\] Alt text: Planning board with the Design Ready lane over its limit, shown red with an exclamation icon, and the Code review lane at its limit, shown amber. ## Configuring WIP limits A scrum master sets WIP limits for a team on the **Kanban WIP limits** tab of the Team Settings page. Each lane of a team can have one limit. Each team sets its own limits, so a change doesn't affect other teams. For more information, see [Set WIP limits for Kanban lanes in EAP](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/set-wip-limits-for-kanban-lanes-in-eap.md). To set limits on steps within a state, create substates first. For more information, see [Substates in EAP](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/substates-in-eap.md).
| title | WIP limits in EAP |
| description | Set a work in progress \(WIP\) limit on a state or substate so that a team sees when a Planning board lane holds more work than planned. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/enterprise-agile-planning/wip-limits-in-eap.html |
| release | australia |
| product | Enterprise Agile Planning |
| classification | enterprise-agile-planning |
| topic_type | concept |
| last_updated | 2026-11-02 |
| reading_time_minutes | 1 |
| keywords | WIP limitsKanban lanesPlanning board |
| breadcrumb | ExploreEnterprise Agile PlanningStrategic PlanningStrategic Portfolio Management |