Configure the Export to PowerPoint add-in for Microsoft PowerPoint

task australia Updated Sep 10, 2026 2 min read install-ppt-addin.md
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Configure the Export to PowerPoint add-in in your Microsoft PowerPoint to interact with your instance and fetch the data required to generate and download your project status reports.

Before you begin

  • Role required: sn_ppt_export.ppt_admin or sn_ppt_export.ppt_user.
  • The Export to PowerPoint add-in must be deployed to your Microsoft PowerPoint. If the add-in icon does not appear on the Home tab, verify the following.
    1. Download the add-in manifest file from your ServiceNow instance.
    2. Contact your Microsoft Office 365 administrator to deploy the manifest using the Microsoft 365 admin center (Settings > Integrated apps > Upload custom apps).
    3. After deployment, restart Microsoft PowerPoint and verify the ServiceNow add-in icon appears on the Home tab.
  • For the Export to PowerPoint plugin configuration on your instance, see Configure the Export to PPT plugin.

Tip:

If you do not see the add-in icon after deployment, check Insert > My Add-ins in Microsoft PowerPoint to verify the add-in is installed. You may need to select it manually to add it to your ribbon.

Procedure

  1. Open your Microsoft PowerPoint application and select the ServiceNow add-in icon ([Omitted image "icon-servicenow-addin.png"] Alt text: ServiceNow Export to PowerPoint add-in.) on the Home tab.

    A panel appears with a login option to access your ServiceNow instance.

  2. Select Log in.

  3. Enter your ServiceNow instance credentials and select Log in.

    A prompt requesting access to your instance with details such as the instance name is displayed.

  4. Check your instance details and select Allow.

Result

The landing page of the add-in appears as the right panel.

[Omitted image "icon-ppt-addin-landing-page.png"] Alt text: Export to PowerPoint add-in landing page.

Note: For more information about the additional configuration steps required to enable the Export to PowerPoint add-in for the browser version of Microsoft PowerPoint, see the KB1171422 article in the Now Support Knowledge Base.

What to do next

Create a Microsoft PowerPoint template.

Parent Topic:Configuring Export to PowerPoint

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