Associating the primary goal or target for work items

concept australia Updated Sep 10, 2026 2 min read associating-primary-goal.md
Raw file servicenow.com

You can associate a goal or target as the primary for the work and planning items where the items contribute to achieving the goal or target. You need different roles to set a goal or target as the primary for work and planning items.

You can associate a goal or target as primary to work and planning items by populating the Primary goal and Primary target fields on the Project, Demand, Program, Feature, Epic, and Planning item forms.

You can also associate non-primary goals or targets to work and planning items from the Goal/Target Relationships related list on the Project, Demand, Program, Feature, Epic, and Planning item forms.

Once you associate work and planning items to goals or targets, you can check these relationships directly in the goal's or target's related list or in the respective work or planning item’s related list.

The following table describes how the primary goal or target can be set for each work and planning item.

Work / Planning item

Plugin required

Role required

Steps to associate the primary goal

Project

PPM Standard

project_manager

  1. Open the required project.
  2. On the form, enter the goal or target that you want to associate to the project in the Primary goal and Primary target fields respectively.

Demand

PPM Standard

demand_manager

  1. Open the required demand.
  2. On the form, enter the goal or target that you want to associate to the demand in the Primary goal and Primary target fields respectively.

Program

PPM Standard

program_manager

  1. Open the required program.
  2. On the form, enter the goal that you want to associate to the program in the Primary goal and Primary target fields respectively.

Feature

Agile Development 2.0

rm_feature_admin

  1. Open the required feature.
  2. On the form, enter the goal or target that you want to associate to the feature in the Primary goal and Primary target fields respectively.

SAFe Feature

Scaled Agile Framework

safe_art_user or safe_admin

  1. Open the required feature.
  2. On the form, enter the goal or target that you want to associate to the feature in the Primary goal and Primary target fields respectively.

Scrum Epic

Agile Development 2.0

scrum_story_creator

  1. Open the required epic.
  2. On the form, enter the goal or target that you want to associate to the epic in the Primary goal and Primary target fields respectively.

SAFe Epic

Scaled Agile Framework

safe_art_user

  1. Open the required epic.
  2. On the form, enter the goal or target that you want to associate to the epic in the Primary goal and Primary target fields respectively.

Planning item (Project, Demand, and Scrum/SAFe Epic)

Strategic Planning

sn_align_core.apw_user

  1. Open the required planning item.
  2. On the form, enter the goal or target that you want to associate to the planning item in the Primary goal and Primary target fields respectively.
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