Update the display limit of items for Prioritization and Roadmap in Portfolio Planning

task australia Updated Sep 10, 2026 1 min read update-items-display-limit-backlog-prioritization-roadmap.md
Raw file servicenow.com

Create a system property to update the display limit of the items shown in Prioritization page, Roadmap page, and the item milestones on the roadmap view in Portfolio Planning.

Before you begin

Ensure the application scope in your instance is set to Global.

Role required: admin

About this task

The default display limit for Prioritization and Roadmap pages are:

  • Planning items shown in the Prioritization tab = 250
  • Roadmap items shown in the Roadmap tab = 250
  • Item-level milestones in the Roadmap tab = 100
  • Items shown in the Kanban tab = 250

If the total number exceeds these default limits, the additional number of planning items, milestone indicators, and vertical lanes are not visible in the workspace. To overwrite this default setting, create a system property and set it value to a desired limit of display.

Important: If the value of a system property exceeds its default value, the UI performance can degrade.

Procedure

  1. Navigate to All > System Properties > All Properties.

    A list of all the properties in the System Properties [sys_properties] table appears.

  2. Click New.

  3. On the form, fill in the fields.

Field

Description

Name

  • sn_align_ws.portfolio_plan_items_limit
  • sn_align_ws.item_milestone_limit for Roadmap planning item milestones.
  • sn_align_ws.kanban_lanes_max_limit for Kanban view lanes limit (Prioritization, portfolio roadmap and free-form roadmap). This is applicable only for reference fields.

Type

Integer

Value

Desired display limit count

For information on the other form fields, see the field description table in [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AddAPropertyUsingSysPropsList.md).
  1. Select Submit.

Parent Topic:Configuring Prioritization and Roadmap settings in Portfolio Planning

Keywords alignment planner workspaceportfolio planning workspaceportfolio plannerstrategic plannerstrategic planning workspace
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