Configure non-planning items for feedback or product ideas
Configure non-planning items to link your feedback or product idea records to navigate quickly between related items.
Before you begin
Role required: admin
Procedure
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Navigate to All > System properties > All properties.
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Open the sn_apw_advanced.product_feedback_allowed_non_planning_items_for_link_item property.
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Edit the property by selecting here.
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In the value field, enter the non-planning item table name and select Update.
You can add the table name of an incident, case, scrum task, agile story, or tables from any global or scoped application. You can enter one or multiple table names separated by comma in the value field.
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Configure the non-planning items that you want to link.
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Navigate to All > System Definition > Tables.
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Search for feedback from the Label list.
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Open the feedback record that has the sn_align_core_feedback table name and select the Show List related link.
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Open any feedback record, select the additional actions Configure > Related Lists.
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Select the Edit this view link.
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Move Related Items from Available panel to Selected panel.
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Select Save.
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Configure a form view with view name
workspace_apw_newfor all the non-planning item tables added in step 4.
What to do next
Associate feedback or product ideas with non-planning items
Parent Topic:Configuring Feedback application in Strategic Planning
---
title: Configure non-planning items for feedback or product ideas
description: Configure non-planning items to link your feedback or product idea records to navigate quickly between related items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/product-feedback/config-items-sp.html
release: australia
product: Product Feedback
classification: product-feedback
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Feedback in Strategic Planning, Strategic Planning, Strategic Portfolio Management]
---
# Configure non-planning items for feedback or product ideas
Configure non-planning items to link your feedback or product idea records to navigate quickly between related items.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System properties** > **All properties**.
2. Open the **sn\_apw\_advanced.product\_feedback\_allowed\_non\_planning\_items\_for\_link\_item** property.
3. Edit the property by selecting **here**.
4. In the value field, enter the non-planning item table name and select **Update**.
You can add the table name of an incident, case, scrum task, agile story, or tables from any global or scoped application. You can enter one or multiple table names separated by comma in the value field.
5. Configure the non-planning items that you want to link.
1. Navigate to **All** > **System Definition** > **Tables**.
2. Search for feedback from the Label list.
3. Open the feedback record that has the **sn\_align\_core\_feedback** table name and select the **Show List** related link.
4. Open any feedback record, select the additional actions **Configure** > **Related Lists**.
5. Select the **Edit this view** link.
6. Move Related Items from Available panel to Selected panel.
7. Select **Save**.
6. Configure a form view with view name `workspace_apw_new` for all the non-planning item tables added in step 4.
## What to do next
[Associate feedback or product ideas with non-planning items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/product-feedback/associate-feedback-with-non-planning-item.md)
**Parent Topic:**[Configuring Feedback application in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/product-feedback/configuring-product-feedback-in-sp.md)
| title | Configure non-planning items for feedback or product ideas |
| description | Configure non-planning items to link your feedback or product idea records to navigate quickly between related items. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/product-feedback/config-items-sp.html |
| release | australia |
| product | Product Feedback |
| classification | product-feedback |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureFeedback in Strategic PlanningStrategic PlanningStrategic Portfolio Management |