Manage documentation in Feedback application

task australia Updated Sep 10, 2026 1 min read manage-documents-with-pf.md

Raw file servicenow.com

Capture documents, files, or resources associated with a product idea in the Doc tab.

Before you begin

Role required: pf_user

Verify that you have a doc component plug-in (com.sn_docs) installed.

About this task

Procedure

Create a product idea in the Feedback application.
From the Product idea list tab, select the record to open.
From the side panel, open the details of the record by selecting the Full Details button.
Navigate to the Docs tab.
From the Pages section, select Create page.

[Omitted image "docs-in-product-idea.png"] Alt text: Quick overview of Docs tab in Product idea.

You can perform these tasks under the Doc tab:
- Select the more actions menu to delete, duplicate, or create child pages in the pages section.
- Use the forward slash on the keyboard to open a list of actions, including Mention a user or Mention a record as required.
- Customize the appearance of your text using the formatting section.
Select Save as Template to save your worknotes.

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---
title: Manage documentation in Feedback application
description: Capture documents, files, or resources associated with a product idea in the Doc tab.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/product-feedback/manage-documents-with-pf.html
release: australia
product: Product Feedback
classification: product-feedback
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Feedback in Strategic Planning, Strategic Planning, Strategic Portfolio Management]
---

# Manage documentation in Feedback application

Capture documents, files, or resources associated with a product idea in the Doc tab.

## Before you begin

Role required: pf\_user

Verify that you have a doc component plug-in \(com.sn\_docs\) installed.

## About this task

## Procedure

1. Create a product idea in the Feedback application.

2. From the **Product idea list tab**, select the record to open.

3. From the side panel, open the details of the record by selecting the **Full Details** button.

4. Navigate to the **Docs** tab.

5. From the Pages section, select **Create page**.

\[Omitted image "docs-in-product-idea.png"\] Alt text: Quick overview of Docs tab in Product idea.

You can perform these tasks under the **Doc** tab:

- Select the more actions menu to delete, duplicate, or create child pages in the pages section.
- Use the forward slash on the keyboard to open a list of actions, including **Mention a user** or **Mention a record** as required.
- Customize the appearance of your text using the formatting section.
6. Select **Save as Template** to save your worknotes.