Add decisions for a project
As a project manager, develop a plan to manage risks and issues proactively with solutions. Add the solution for a risk or issue to a project in the form of a decision. You can also convert a risk or an issue to a decision or a decision to an action or a request change.
Before you begin
Role required: it_project_manager
Procedure
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Navigate to Project > Projects > All.
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Select the project to which you want to add a decision.
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In the Decisions related list, select New.
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On the Decision form, fill in the fields.
For more information, see RIDAC form fields.
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Search in the knowledge base for any article related to the decision.
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Select the search knowledge icon ([Omitted image "search_knowledge_icon.png"] Alt text: Search knowledge icon).
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If you find relevant articles, select the title of an article to view its content.
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If you want to include the content of the article in the issue, select Attach to Decision.
The article content is copied in to the Description field of the Decision form. You can modify the text if necessary.
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Select Submit.
What to do next
- Convert a decision to an action or request change and close the decision. For more information, see Convert RIDAC records for a project.
- Associate the decision with your existing issues and risks so you can track dependencies and recognize trends for future. For more information, see Associate existing RIDAC records for a project.
Related topics
---
title: Add decisions for a project
description: As a project manager, develop a plan to manage risks and issues proactively with solutions. Add the solution for a risk or issue to a project in the form of a decision. You can also convert a risk or an issue to a decision or a decision to an action or a request change.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/project-management/add-decisions-for-project.html
release: australia
product: Project Management
classification: project-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Adding RIDAC records for a project, Using Project Management, Project Management, Project Portfolio Management, Strategic Portfolio Management]
---
# Add decisions for a project
As a project manager, develop a plan to manage risks and issues proactively with solutions. Add the solution for a risk or issue to a project in the form of a decision. You can also convert a risk or an issue to a decision or a decision to an action or a request change.
## Before you begin
Role required: it\_project\_manager
## Procedure
1. Navigate to **Project** > **Projects** > **All**.
2. Select the project to which you want to add a decision.
3. In the Decisions related list, select **New**.
4. On the Decision form, fill in the fields.
For more information, see [RIDAC form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/ridac-forms.md).
5. Search in the knowledge base for any article related to the decision.
1. Select the search knowledge icon \(\[Omitted image "search\_knowledge\_icon.png"\] Alt text: Search knowledge icon\).
2. If you find relevant articles, select the title of an article to view its content.
3. If you want to include the content of the article in the issue, select **Attach to Decision**.
The article content is copied in to the **Description** field of the Decision form. You can modify the text if necessary.
6. Select **Submit**.
## What to do next
- Convert a decision to an action or request change and close the decision. For more information, see [Convert RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/convert-ridac-for-project.md).
- Associate the decision with your existing issues and risks so you can track dependencies and recognize trends for future. For more information, see [Associate existing RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/reassociate-ridac-project.md).
**Related topics**
[Adding RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/ridac-entries-for-project.md)
| title | Add decisions for a project |
| description | As a project manager, develop a plan to manage risks and issues proactively with solutions. Add the solution for a risk or issue to a project in the form of a decision. You can also convert a risk or an issue to a decision or a decision to an action or a request change. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/project-management/add-decisions-for-project.html |
| release | australia |
| product | Project Management |
| classification | project-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Adding RIDAC records for a projectUsing Project ManagementProject ManagementProject Portfolio ManagementStrategic Portfolio Management |