Add issues for a project

---
title: Add issues for a project
description: Add an issue to a project to escalate a risk or track an unexpected problem. Unresolved issues can cause conflicts, delays, or project failure.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/project-management/add-issues-for-project.html
release: australia
product: Project Management
classification: project-management
topic_type: task
last_updated: "2026-09-08"
reading_time_minutes: 1
breadcrumb: [Adding RIDAC records for a project, Using Project Management, Project Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Add issues for a project

Add an issue to a project to escalate a risk or track an unexpected problem. Unresolved issues can cause conflicts, delays, or project failure.

## Before you begin

Role required: it\_project\_manager

## Procedure

1.  Navigate to **All** > **Project** > **Projects** > **All**.

2.  Select the project to which you want to add an issue.

3.  In the Issues related list, select **New**.

4.  On the Issue form, fill in the fields.

    For more information, see [RIDAC form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/ridac-forms.md).

5.  Search in the knowledge base for any article related to the issue.

    1.  Select the search knowledge icon \(\[Omitted image "search\_knowledge\_icon.png"\] Alt text: Search knowledge icon\).

    2.  If you find relevant articles, select the title of an article to view its content.

    3.  If you want to include the content of the article in the issue, select **Attach to Issue**.

        The article content is copied in to the **Description** field of the Issue form. You can modify the text if necessary.

6.  Select **Submit**.


## What to do next

-   Convert an existing issue to decision, action, or request change and close the issue. For more information, see [Convert RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/convert-ridac-for-project.md).
-   Associate the issue with your existing risks so you can track dependencies and recognize trends for future. For more information, see [Associate existing RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/reassociate-ridac-project.md).

**Related topics**  


[Adding RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/ridac-entries-for-project.md)