Gantt chart

concept australia Updated Sep 8, 2026 3 min read c_GanttChart.md
Raw file servicenow.com

A Gantt chart on the planning console is a visual representation of a project timeline that shows start and end dates of tasks, and the dependencies between tasks.

Use Gantt charts to add and delete tasks, change task dates and dependencies, and assess the progress of the overall project.

Note: The Gantt chart doesn't limit the number of rows (tasks) that it displays.

The critical path

The critical path is highlighted in red on the Gantt chart to differentiate critical path tasks from standard tasks in blue. Not all tasks are part of the critical path, only those tasks that directly affect the finish date. Use the critical path to determine which tasks are driving the finish date. If schedule adjustments are necessary, consider making resource or other changes to those tasks on the critical path.

The tasks that aren't part of the critical path and can therefore be delayed are commonly called slack or float tasks. The Gantt chart shows the slack/float tasks by default. However, calculations that deal with these tasks, such as how long they can be delayed without impacting the project, aren't available.

Milestones

A milestone is a project task with a duration of 0. Use milestones to indicate important dates in a project. If necessary, create dependencies between tasks and milestones so that a task does not start until a milestone has been reached.

Color coding

The colors of the task bars on the Gantt chart are based on the percent complete and state of the task. The default color coding available for project and tasks is shown:

Color Explanation
Light blue bar Task is pending or open.
Dark blue bar (full or partial) The percentage complete is between 1% and 100%. The dark blue section indicates the percentage complete. The task can be in the Work in Progress state or Completed state.

Note: The colors of the task bars on the Gantt chart can be configured from program workbench.

SDLC phases

Icons appear next to tasks to indicate what phase they belong to.

Icon Phase
Agile phase icon Agile phase.
Testing phase icon Testing phase.

Note: Tasks in the waterfall phase do not display an icon.

  • Gantt chart options
    Use the Gantt chart to quickly change task attributes, such as start and end time, rather than opening every Task form and modifying field values one by one.

Parent Topic:Using Planning console - Legacy

Related topics

Open the project planning console

Planning console tasks

Client side planning console

Create a parent-child relationship on the planning console

Predecessor dependencies in the planning console

Custom columns in the planning console

Create a dependency from the planning console

Search documentation
Search document titles and file paths on the australia branch