Create a request change
task australia Updated Sep 10, 2026 1 min read create-project-change-request.md
As a project manager, you might create a request change as the outcome of the action taken to resolve an issue or mitigate a risk. The request change might result in changing the project's scope, resource requirement, cost, or schedule to minimize the impact of a risk or issue.
Before you begin
Role required: it_project_manager
Procedure
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Navigate to Project > Projects > All.
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Select the project to which you want to add a request change.
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In the Request Changes related list and select New.
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On the form, fill in the fields.
For more information, see RIDAC form fields.
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Select Submit.
What to do next
- Associate the request change with your existing risk, issue, decision, and action records so you can track dependencies and recognize trends for future. For more information, see Associate existing RIDAC records for a project.
- Create tasks for working on the change request. For more information see, Create a task from an incident, problem, or change request.
Related topics
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---
title: Create a request change
description: As a project manager, you might create a request change as the outcome of the action taken to resolve an issue or mitigate a risk. The request change might result in changing the project's scope, resource requirement, cost, or schedule to minimize the impact of a risk or issue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/project-management/create-project-change-request.html
release: australia
product: Project Management
classification: project-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Adding RIDAC records for a project, Using Project Management, Project Management, Project Portfolio Management, Strategic Portfolio Management]
---
# Create a request change
As a project manager, you might create a request change as the outcome of the action taken to resolve an issue or mitigate a risk. The request change might result in changing the project's scope, resource requirement, cost, or schedule to minimize the impact of a risk or issue.
## Before you begin
Role required: it\_project\_manager
## Procedure
1. Navigate to **Project** > **Projects** > **All**.
2. Select the project to which you want to add a request change.
3. In the Request Changes related list and select **New**.
4. On the form, fill in the fields.
For more information, see [RIDAC form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/ridac-forms.md).
5. Select **Submit**.
## What to do next
- Associate the request change with your existing risk, issue, decision, and action records so you can track dependencies and recognize trends for future. For more information, see [Associate existing RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/reassociate-ridac-project.md).
- Create tasks for working on the change request. For more information see, [Create a task from an incident, problem, or change request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/t_CreateTaskIntPrblmChange.md).
**Related topics**
[Adding RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/ridac-entries-for-project.md)
| title | Create a request change |
| description | As a project manager, you might create a request change as the outcome of the action taken to resolve an issue or mitigate a risk. The request change might result in changing the project's scope, resource requirement, cost, or schedule to minimize the impact of a risk or issue. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/project-management/create-project-change-request.html |
| release | australia |
| product | Project Management |
| classification | project-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Adding RIDAC records for a projectUsing Project ManagementProject ManagementProject Portfolio ManagementStrategic Portfolio Management |