Create RIDAC records

---
title: Create RIDAC records
description: You can create Risk, Issues, Decisions, Actions, and Request Changes records for your project through the mobile app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/project-management/create-ridac-mobile.html
release: australia
product: Project Management
classification: project-management
topic_type: task
last_updated: "2026-09-13"
reading_time_minutes: 3
breadcrumb: [Manage status of your projects using Project Status application, Using Project Management, Project Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Create RIDAC records

You can create Risk, Issues, Decisions, Actions, and Request Changes records for your project through the mobile app.

## Before you begin

Role required: portfolio\_manager or project\_manager or project\_user

## About this task

Analyze the impact of the risks on the project and create RIDAC records to track risks, issues, and their probable resolution for planning future projects. For more information see, [Adding RIDAC records for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/ridac-entries-for-project.md).

## Procedure

1.  Navigate to the Project Status application on your mobile app.

2.  Open a project for which you want to create a RIDAC record using one of the following options.

    -   Tap to open an applet and then tap on a project.
    -   Tap **My Projects** applet to view your projects.
    -   Tap on the **Search Projects** applet to find a specific project.
    -   In the **Critical Projects** or the **Project in Red** lists, tap on a project.
3.  Create a RIDAC record using one of the following options.

    -   Tap the more action icon \(\[Omitted image "more\_action\_icon.png"\] Alt text: more option icon\) and select one of the options:
        -   New Risk
        -   New Issue
        -   New Decision
        -   New Action
        -   New Request Changes
    \[Omitted image "create-ridac.gif"\] Alt text: Create RIDAC.

4.  Based on the option that you selected, fill in the fields on the form.

    |RIDAC record|Description|
    |------------|-----------|
    |**New Risk**|Fill the fields on the Risk form. For more information, see [Add risks for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/add-risks-for-project.md).|
    |**New Issue**|Fill the fields on the Issue form. For more information, see [Add issues for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/add-issues-for-project.md).|
    |**New Decision**|Fill the fields on the Decision form. For more information, see [Add decisions for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/add-decisions-for-project.md).|
    |**New Action**|Fill the fields on the Action form. For more information, see [Add actions for a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/add-actions-for-project.md).|
    |**New Request Changes**|Fill the fields on the Request Changes form. For more information, see [Create a request change](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/create-project-change-request.md).|

5.  Alternatively, open a RIDAC record and create a new RIDAC record.

    -   1.  Tap the **RIDAC** tab.
2.  Tap the right arrow for a RIDAC record to view its details.
3.  Tap the more action icon \(\[Omitted image "more\_action\_icon.png"\] Alt text: more option icon\), and then tap **New Risk**, **New Issue**, **New Decision**, **New Action**, or **New Request Changes** option based on the selected record.
4.  Fill in the fields on the form.

**Related topics**  


[Manage status of your projects using Project Status application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/mobile-project-status.md)