Activate project task email notifications
The following email notifications for the Project Management application are available by default, but are inactive. You must activate them manually.
Before you begin
Role required: admin
Procedure
-
Navigate to All > System Notification > Email > Notifications.
-
Activate the following notifications:
Notification Table Field Condition Description Project task assigned pm_project_task Assigned to Inserted or updated Sends an email notification when a task is assigned to a resource or the assigned resource is changed. Project task started pm_project_task State Changes to Work in Progress Sends an email notification when the project task starts. Project task commented pm_project_task Additional comments Any changes occur Sends an email notification when the comment field is updated.
- Set up project notifications with the workflow tool
Use the workflow tool, for example, to set up a workflow that sends an email notification when the state of a project task becomes Work in Progress.
Parent Topic:Starting a project
Related topics
Create a project task from a project
Create a parent-child relationship on the Project Task form
Create a monetary benefit plan for a project
Create a non-monetary benefit plan for a project
Associate monetary and non-monetary benefit plans
Recalculating costs of all resource plans in a project
Create and manage waterfall projects
Schedule a project from a start date
Apply or change a task constraint
Change the planned start date of a project
Costing add-on in Project Management
Create a project status report
---
title: Activate project task email notifications
description: The following email notifications for the Project Management application are available by default, but are inactive. You must activate them manually.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/project-management/t\_ActivateProjTaskEmailNot.html
release: australia
product: Project Management
classification: project-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Starting a project, Using Project Management, Project Management, Project Portfolio Management, Strategic Portfolio Management]
---
# Activate project task email notifications
The following email notifications for the Project Management application are available by default, but are inactive. You must activate them manually.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Notification** > **Email** > **Notifications**.
2. Activate the following notifications:
|Notification|Table|Field|Condition|Description|
|------------|-----|-----|---------|-----------|
|Project task assigned|pm\_project\_task|Assigned to|Inserted or updated|Sends an email notification when a task is assigned to a resource or the assigned resource is changed.|
|Project task started|pm\_project\_task|State|Changes to **Work in Progress**|Sends an email notification when the project task starts.|
|Project task commented|pm\_project\_task|Additional comments|Any changes occur|Sends an email notification when the comment field is updated.|
- **[Set up project notifications with the workflow tool](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/t_SetUpProjNotifiWorkflowTool.md)**
Use the workflow tool, for example, to set up a workflow that sends an email notification when the state of a project task becomes **Work in Progress**.
**Parent Topic:**[Starting a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/t_CreateAProject.md)
**Related topics**
[Create a project task from a project]()
[Create a parent-child relationship on the Project Task form]()
[Create a monetary benefit plan for a project]()
[Create a non-monetary benefit plan for a project]()
[Associate monetary and non-monetary benefit plans]()
[Create a project cost plan]()
[Recalculating costs of all resource plans in a project]()
[Create an expense line]()
[Create and manage waterfall projects]()
[Schedule a project from a start date]()
[Apply or change a task constraint]()
[Update a project]()
[Copy a project]()
[Assign a project schedule]()
[Create baseline of a project]()
[Create a milestone]()
[Change the planned start date of a project]()
[Create a cost type definition]()
[Costing add-on in Project Management]()
[Generate labor costs]()
[Create a project status report]()
[Allocate budget to a project]()
[Migrate budget of active projects to Next Experience]()
[Migrate financial baselines of projects to Next Experience]()
| title | Activate project task email notifications |
| description | The following email notifications for the Project Management application are available by default, but are inactive. You must activate them manually. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/project-management/t\_ActivateProjTaskEmailNot.html |
| release | australia |
| product | Project Management |
| classification | project-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | Starting a projectUsing Project ManagementProject ManagementProject Portfolio ManagementStrategic Portfolio Management |