Configure the default AI status report template
task australia Updated Nov 6, 2026 1 min read config-default-ai-status-report-template.md
Configure which template ServiceNow Otto should use by default when it generates an AI status report.
Before you begin
Role required: admin
About this task
ServiceNow Otto generates AI status reports using a default template. You can change the default template using a system property.
Procedure
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Navigate to All and type in sys_properties.list in the filter box.
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Open the sn_pw.ai_project_status_report_default_templateId property.
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In the Value field, enter the sys_id of the template that you want to use as the default.
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Select Update.
Result
The next AI status report that generates uses the specified template as the default.
Note: If you don't set this property, ServiceNow Otto uses the out-of-box default template.
Parent Topic:Configuring Project Workspace
46 lines · 1.6 KB
--- title: Configure the default AI status report template description: Configure which template ServiceNow Otto should use by default when it generates an AI status report. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/project-workspace/config-default-ai-status-report-template.html release: australia product: Project Workspace classification: project-workspace topic_type: task last_updated: "2026-11-06" reading_time_minutes: 1 breadcrumb: [Configuring Project Workspace, Project Workspace, Project Portfolio Management, Strategic Portfolio Management] --- # Configure the default AI status report template Configure which template ServiceNow Otto should use by default when it generates an AI status report. ## Before you begin Role required: admin ## About this task ServiceNow Otto generates AI status reports using a default template. You can change the default template using a system property. ## Procedure 1. Navigate to **All** and type in **sys\_properties.list** in the filter box. 2. Open the **sn\_pw.ai\_project\_status\_report\_default\_templateId** property. 3. In the **Value** field, enter the sys\_id of the template that you want to use as the default. 4. Select **Update**. ## Result The next AI status report that generates uses the specified template as the default. **Note:** If you don't set this property, ServiceNow Otto uses the out-of-box default template. **Parent Topic:**[Configuring Project Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-workspace/configure-pw.md)
| title | Configure the default AI status report template |
| description | Configure which template ServiceNow Otto should use by default when it generates an AI status report. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/project-workspace/config-default-ai-status-report-template.html |
| release | australia |
| product | Project Workspace |
| classification | project-workspace |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Project WorkspaceProject WorkspaceProject Portfolio ManagementStrategic Portfolio Management |