Strategic Portfolio Management

---
title: Strategic Portfolio Management
description: Strategically align work with business goals to deliver products and services. ServiceNow Strategic Portfolio Management \(SPM\), enables digital transformation by helping you can plan, deliver, and track value across different methodologies and drive customer value faster.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/r\_ITBusinessManagement.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 7
---

# Strategic Portfolio Management

Strategically align work with business goals to deliver products and services. ServiceNow® Strategic Portfolio Management \(SPM\), enables digital transformation by helping you can plan, deliver, and track value across different methodologies and drive customer value faster.

\[Omitted video\] Description: Strategic Portfolio Management overview

<table id="table_cry_rvq_pvb" class="nav-card"><tbody><tr><td>

[Improve productivity with Now Assist for SPM\[Omitted image "bus-ai-sparkle.svg"\] Alt text:Learn about various generative AI skills that are available within SPM apps.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/now-assist-for-strategic-portfolio-management-spm/now-assist-spm.md)

</td><td>

[Strategic Planning Workspace\[Omitted image "bus-alignment.svg"\] Alt text:Innovate from product feedback, align work with strategy, and execute with flexible configurations.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/alignment-planner-workspace-landing-page.md)

</td><td>

[Project Workspace\[Omitted image "bus-project.svg"\] Alt text:Plan and manage projects from an interactive central workspace.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-workspace/project-workspace-landing-page.md)

</td><td>

[Resource Management Workspace\[Omitted image "bus-manager.svg"\] Alt text:View the allocation and breakdown of the work assigned to the resources from a centralized workspace.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/resource-management/rsrc-mgmt-wrkspc.md)

</td></tr><tr><td>

[Portfolio Planning Workspace\[Omitted image "bus-manage.svg"\] Alt text:Enhance your traditional product and portfolio management.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/portfolio-planning/portfolio-planning-app-landing-page.md)

</td><td>

[Collaborative Work Management\[Omitted image "bus-community.svg"\] Alt text:Collaborate with your teams from a central workspace and avoid switching between multiple tools to manage work.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/cwm-landing.md)

</td><td>

[Project Portfolio Management Classic\[Omitted image "bus-business-management.svg"\] Alt text:Follow a simplified, team-oriented approach to managing demands, projects, programs, and portfolios.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/ppm-collaboration/c_ProjectPortfolioSuite.md)

</td><td>

[SPM custom tables\[Omitted image "bus-sdlc.svg"\] Alt text:Extend and customize your Strategic Portfolio Management applications with additional features and capabilities.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/spm-extension-capabilities-overview.md)

</td></tr><tr><td>

 

</td><td>

[SPM Retail Suite\[Omitted image "bus-business-management.svg"\] Alt text:Plan, manage, and track strategic initiatives across retail store operations.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/spm-retail-suite-landing-page.md)

</td><td>

[Enterprise-Wide Deployment\[Omitted image "bus-business-management.svg"\] Alt text:Separate and control record visibility across departments and business units within a single instance.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/ewd-landing-page.md)

</td><td>

 

</td></tr></tbody>
</table>## Organization Extension \(com.snc.organization\_extension\) plugin

Organization Extension \(com.snc.organization\_extension\) plugin activates Goals, Business unit, Enterprise strategy, and Business unit strategy entities. It is available on zBoot to all customers with demo data.

Business Units, Goals, Enterprise Strategy, and Business Unit Strategy modules are available in the Organization application menu.

Business Applications and Business Capabilities modules are also available within the Organization application menu. Their related tables are moved to the Configuration Management \(CMDB\) \(com.snc.cmdb\) plugin, which is available on zBoot but without demo data.

## Learn

-   [What is strategic portfolio management?](https://www.servicenow.com/products/strategic-portfolio-management/what-is-spm.html)
-   [What is digital transformation?](https://www.servicenow.com/products/business-management/what-is-digital-transformation.html)
-   [What is Gantt chart?](https://www.servicenow.com/products/business-management/what-is-a-gantt-chart.html)
-   [What is Agile?](https://www.servicenow.com/products/business-management/what-is-agile.html)
-   [What is the difference between Agile vs. Waterfall?](https://www.servicenow.com/products/business-management/what-is-agile-vs-waterfall.html)
-   [What is Agile project management?](https://www.servicenow.com/products/business-management/what-is-agile-project-management.html)
-   [What is a key performance indicator \(KPI\)?](https://www.servicenow.com/products/business-management/what-is-kpi.html)
-   [What is Project Portfolio Management \(PPM\)?](https://www.servicenow.com/products/business-management/what-is-project-portfolio-management.html)
-   [What is a work breakdown structure \(WBS\)?](https://www.servicenow.com/products/business-management/what-is-a-work-breakdown-structure.html)
-   [What is value stream mapping \(VSM\)?](https://www.servicenow.com/products/business-management/what-is-value-stream-mapping.html)
-   [What is resource management?](https://www.servicenow.com/products/business-management/what-is-resource-management.html)

## Get started

-   Understand how to deliver business outcomes with speed and agility using ServiceNow SPM. For more information, see [Customer Success Center](https://www.servicenow.com/products/business-management.html).
-   Learn how to align execution with business goals and priorities. For more information, see [Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/alignment-planner-workspace-landing-page.md).
-   Create goals, set targets for them, and evaluate the progress of your goals and targets to accomplish the organizational plans and drive business outcomes. For more information, see [Goal Framework and Goal Framework for SPM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/goal-framework/goal-framework.md).
-   Enhance your SPM capabilities with specialized plugins that provide read-only roles for various modules, confirming secure access to dashboards and reports.

## Applications and features

-   [Now Assist for SPM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/now-assist-for-strategic-portfolio-management-spm/now-assist-spm.md)
-   [Collaborative Work Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/cwm-landing.md)
-   [Now Assist for CWM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/now-assist-for-collaborative-work-management-cwm/now-assist-for-cwm-landing.md)
-   [Retail Strategic Portfolio Management Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/spm-retail-suite-landing-page.md)
-   [Product Feedback](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/product-feedback/product-feedback-landing.md)
-   [Portfolio Planning in SPW](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/planning-in-spw.md)
-   [Enterprise Agile Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/eap-landing.md)
-   [SPW Dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/dashboards-in-spw.md)
-   [Project Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-workspace/project-workspace-landing-page.md)
-   [Resource Management Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/resource-management/rsrc-mgmt-wrkspc.md)
-   [Goal Framework and Goal Framework for SPM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/goal-framework/goal-framework.md)
-   [Project Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/ppm-collaboration/c_ProjectPortfolioSuite.md)
-   [Export to PowerPoint for Strategic Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/export-to-powerpoint-for-application-portfolio-management/export-ppt-landing-page.md)
-   [Time Card Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/time-card-management/time-card-management.md)
-   [Agile Development 2.0](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/agile-development/agile-landing-page.md)
-   [Microsoft Azure DevOps Integration for Agile Development](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/microsoft-azure-devops-integrations-comm/agile-azure-integration-overview.md)
-   [Atlassian Jira Integration for Agile Development](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/atlassian-jira-integrations-common/agile-jira-integration-overview.md)
-   [Test Management applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/test-management/test-management-overview.md)
-   [Cost Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/cost-management/r_CostManagement.md)
-   [SPM custom tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/spm-extension-capabilities-overview.md)